Issues
Samsung update breaks Secure Folder functionality
Several Samsung Galaxy users have recently encountered a strange issue where the Secure Folder app no longer runs after a software update. This issue has caused a lot of concern among users who keep important data and apps secured in a Secure Folder.
Luckily, a recent statement from a community moderator has shed light on the Secure Folder issue cause, revealing that it is due to a new policy by Google.
According to the moderator, the issue occurred due to changes in Google’s policies regarding accounts managed with Family Link. The Family Link is a tool from Google that helps parents control their children’s digital activities. A recent software update has restricted the use of Secure Folder on accounts logged in through Family Link.
If your device is logged in with a child’s account under Family Link, you will not be able to use Secure Folder. To use Secure Folder again, you just need to log in with a regular Google account that is not under controlled by Family Link.
Some users of Samsung devices have encountered an issue where half of the screen appears dark while switching screens. This issue mainly occurs after interactions like closing apps, switching horizontally/vertically, or handling notifications.
Fortunately, the community moderator has shared a temporary solution for fixing the half-screen darkening issue on Samsung devices. He has confirmed that this issue often arises due to improper processing of the screen darkening effect, particularly noticeable after activities such as checking ad pop-ups.
To resolve this issue, Samsung recommends restarting the device as an immediate fix. For that, swipe down from the top of the screen twice to open the Quick Panel >> tap on the power off icon >> select “Restart” to reboot your device.
Further, the moderator mentioned that Samsung is actively developing a software update to permanently fix this issue. Users may soon receive a notification to update their device software.
To update your Galaxy device, navigate to Settings on your device >> select Software Update >> choose Download and Install.
Samsung advises users to update their devices when a software update becomes available to prevent the recurrence of such issues.
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Some Samsung Galaxy Watch users have reported an issue where their watches restart intermittently while using the ‘Digital Neon’ watch face. This issue is mainly noted on Galaxy Watch 4, Galaxy Watch 5, and Galaxy Watch 6 series.
To address this, Samsung has released an update for the ‘Digital Neon’ watch face through the Galaxy Wearable app. This update aims to resolve the unexpected restarts experienced by users.
How to update the Digital Neon Watch Face?
To update the Digital Neon Watch Face on your device, need to follow a few easy steps”
- Open the Galaxy Wearable app on your connected smartphone.
- Access the watch screen section in the app.
- Find the ‘Digital Neon’ watch face.
- Tap on ‘Digital Neon’ and select the option to update.
By updating the latest ‘Digital Neon’ watch face version through the Galaxy Wearable app, users can get rid of the issue of intermittent restarts.
It’s important to ensure both the Galaxy Wearable app and your watch software are up to date to prevent such problems in the future. This update brings compatibility and stability improvements across your Samsung Galaxy Watch 4, Galaxy 5, and Galaxy 6 series.
Samsung has recently confirmed a performance issue affecting Galaxy devices, where users report a slowdown, especially when opening apps. This issue seems to occur after updating the device’s Google System Software and using the device extensively.
The Korean tech giant has released a patch to fix this performance slowdown issue caused by a Google System update. The fix improves app launch times and overall device performance. Still, Galaxy devices that are already suffering from this slowdown require a restart to eliminate the issue.
If your Galaxy device is still not performing optimally, Samsung recommends restarting it. This can be quickly done by accessing the Quick Panel, tapping the Power Button, and selecting Restart.
The company reassures users that these measures should resolve any lag and restore the device to its normal speed. You can contact Samsung customer support if the problem persists after a restart.
