Fraudsters love digital

While the majority of insurance customers are legitimate, insurance fraud is a growing concern. As the industry moves to digitize more of the insurance process, the likelihood of fraud rises. It's clear that insurers using digital transformation programs to keep customers at the center of their business will come out ahead. By incorporating fraud analytics as a first line of defense, insurers can build in safeguards for all of their digital programs. In turn, they can spot emerging fraud rings, emerging fraud trends, and make real-time decisions on claims recovery to reduce leakage. The end result: Happier customers, and less chance for fraud to impact profitability.