Pine Labs Eliminates Tool Sprawl and Is On Track to Reduce Mean Time to Resolution by 60-70%
From six monitoring tools to one platform with single-pane-of-glass visibility
Pine Labs, a leading merchant platform located in India, Malaysia, and the United Arab Emirates, empowers businesses to accept multiple modes of payments, gain in-depth customer insights, and grow their businesses.
To modernize its IT environment to serve customers, Pine Labs tried creating network visibility through a combination of open-source and other disparate tools with lack-luster results.
By adopting SolarWinds Observability Self-Hosted (formerly known as Hybrid Cloud Observability) as its all-in-one observability solution, Pine Labs has gained a single pane of glass visibility into its IT environment. As a result, Pine Labs has eliminated tool sprawl, decreased operating costs, improved its mean time to discovery, and reduced mean time to resolution of issues.
Pine Labs is thrilled with the success it’s experienced with SolarWinds Observability Self-Hosted and anticipates greater benefits as they continue to adopt the solution.
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