Top 50 Global Thought Leaders and Influencers on Customer Experience (October 2021)

Here’s the Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Customer Experience for October 2021. Congratulations to all our thought leaders and experts who participated!

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More than just a list, Thinkers360 live leaderboards are based on our patent-pending holistic measure of thought leadership and authentic influence looking far beyond social media alone. Join us today for free!

Rank	Thought Leader Info	Thought Leader Score
1	Marsha Collier Contact Marsha Collier	Score: 100
2	Steven Van Belleghem Nexxworks Contact Steven Van Belleghem	Score: 87.26
3	Tiffani Bova Salesforce Contact Tiffani Bova	Score: 78.90
4	Karl A L Smith Agile World Contact Karl A L Smith	Score: 74.75
5	Brian Solis BrianSolis.com Contact Brian Solis	Score: 74.69
6	Apoorv Durga, Ph.D. Real Story Group Contact Apoorv Durga, Ph.D.	Score: 65.03
7	Helen Yu Tigon Advisory Corp. Contact Helen Yu	Score: 58.27
8	Amenallah Reghimi JAGGAER Contact Amenallah Reghimi	Score: 55.07
9	Donna Peeples Envestnet, Inc. Contact Donna Peeples	Score: 51.16
10	Heverton Anunciacao, CSM University of Customer Contact Heverton Anunciacao, CSM	Score: 47.90
11	Aarron Spinley SPINLEY.CO Contact Aarron Spinley	Score: 46.77
12	Evan Kohn Qatalog Contact Evan Kohn	Score: 45.06
13	Annette Franz, CCXP CX Journey Inc. Contact Annette Franz, CCXP	Score: 43.51
14	Felix Holzapfel Quovabiz GmbH Contact Felix Holzapfel	Score: 41.85
15	Thomas Koulopoulos Delphi Group	Score: 41.50
16	Mary Brodie Gearmark Contact Mary Brodie	Score: 41.44
17	Kashyap Kompella RPA2AI Research Contact Kashyap Kompella	Score: 41.14
18	Ricardo Saltz Gulko Eglobalis – Information – Insight – Innovation – Human Experience Boutique Agency Contact Ricardo Saltz Gulko	Score: 41.14
19	Luigi Cappel SoLoMo Consulting Ltd Contact Luigi Cappel	Score: 40.02
20	Robin Tommy Tata Consultancy Services Contact Robin Tommy	Score: 38.65
21	Frank Feather – Quantum AiFuturist AI-FUTURE Inc Contact Frank Feather – Quantum AiFuturist	Score: 38.59
22	Luke Jamieson Playfulli Contact Luke Jamieson	Score: 38.48
23	Chelsea Marti, M.A. Cognizant Contact Chelsea Marti, M.A.	Score: 37.76
24	David Carmell DEALROCKiT LLC Contact David Carmell	Score: 37.41
25	Paul Henderson Outcome Leaders Contact Paul Henderson	Score: 37.17
26	John Spence John Spence, LLC Contact John Spence	Score: 37.11
27	Gart Capote, CBPP Gart Capote Consulting Contact Gart Capote, CBPP	Score: 37.05
28	Heiko Mock VOQUZ IT Solutions GmbH Contact Heiko Mock	Score: 36.22
29	Peter Dorrington XMplify Consulting Ltd Contact Peter Dorrington	Score: 35.99
30	Steve DiGioia Steve DiGioia.com/blog Contact Steve DiGioia	Score: 35.69
31	Nouamane Cherkaoui IT-CE (BPCE Group) Contact Nouamane Cherkaoui	Score: 35.63
32	Andrey Golub ICOL Group, Smart RoboFactories & Digital Ecosystems Contact Andrey Golub	Score: 35.51
33	Daniel Newman Futurum Research Contact Daniel Newman	Score: 34.33
34	Robert Stevenson Seeking Excellence, Inc. Contact Robert Stevenson	Score: 34.33
35	Ira Wolfe Poised for the Future Company DBA Success Performance Solutions Contact Ira Wolfe	Score: 34.33
36	Moira Alexander PMWorld 360 Magazine and Lead-Her-Ship Group Contact Moira Alexander	Score: 34.03
37	Ian Golding Customer Experience Consultancy Ltd Contact Ian Golding	Score: 33.91
38	Vladimer Botsvadze Botsvadze Marketing Solutions Contact Vladimer Botsvadze	Score: 33.85
39	Jeff Sheehan JS Consulting Contact Jeff Sheehan	Score: 33.79
40	Alan Pennington Contact Alan Pennington	Score: 33.73
41	Terry Earthwind Nichols Evolutionary Healer LLC Contact Terry Earthwind Nichols	Score: 33.73
42	Gordon Glenister Gordon Glenister Ltd Contact Gordon Glenister	Score: 33.73
43	Gregorio Uglioni, CCXP CX Goalkeeper Contact Gregorio Uglioni, CCXP	Score: 33.73
44	Charles Araujo Charles Araujo International, LLC Contact Charles Araujo	Score: 33.67
45	Steve Dennis SageBerry Consulting/Forbes Contact Steve Dennis	Score: 33.67
46	Vani Garg Contact Vani Garg	Score: 33.67
47	Anna Simpson Flux Compass Contact Anna Simpson	Score: 33.62
48	Timothy (Tim) Hughes DLA Ignite Contact Timothy (Tim) Hughes	Score: 33.56
49	Dennis Kennedy Dennis Kennedy Advisory Services Contact Dennis Kennedy	Score: 33.56
50	John Beck Contact John Beck	Score: 33.56

Our listing includes members of Thinkers360 and who have curated and shared their thought leadership content – including articles, blogs, books, keynotes, media interviews, panels, podcasts, social media, speaking events, videos, webinars and whitepapers – via our platform.

Our differentiation from the various influencer leaderboards on social media, is that we take a holistic view of thought leaders and experts, beyond their social media activity, and look across all the hats they may wear – such as academic, author, consultant, entrepreneur, influencer and speaker – and all the types of thought leadership content they produce.*

To see the full list (including detailed profiles, portfolios and media kits) or to participate (by sharing your own thought leadership content), sign-up (free) for Thinkers360 today!

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Thinkers360 is the world’s first, largest and premier B2B thought leader and influencer marketplace — including academics, advisors, analysts, authors, consultants, executives, influencers and speakers — with over 100M followers on social media combined. We are differentiated by our unique patent-pending algorithms that measure thought leadership and authentic influence looking far beyond social media alone.

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Our Methodology

* The Thinkers360 patent-pending algorithm helps to produce leaderboards that look across all thought leader roles and across the quantity and quality of their thought leadership content. It provides a valuable measure of thought leadership content, encourages genuine content creation, incorporates social media influence as one of the measures, and encourages richer profiles and portfolios through gamification.

Of course, no measurement system related to influence or thought leadership is perfect, but the thought leadership scoring system within Thinkers360 is a highly-differentiated approach to help you identify authentic thought leaders – looking far beyond social media – serving as the tip of the spear for your B2B influencer marketing objectives.

For more information, contact us today at info@thinkers360.com.