Hotel is not bad! Yes, not new! And worth, your money. Breakfast is worthy! Rats, have not seen or heard. Room cleaning every day. Bed and towel change every day. Bed is clean! The people write that towel needs to be asked. Yes, it is. 3 days lived, after cleaning put 1 towel, although we are 2 and take 2 towels. Get down to the recession, please one more. Without the prole, in 5 minutes they bring. Wi-Fi is negligible, but for 2 days. We need to go down for a new password every 2 days. For us this is not a problem. In central streets in cafes and restaurants, prices range from 20 to 40 dirham per portion. Between the yards are 2 times cheaper. Don't be afraid, local, sit down at the table and order. They can cook personally, not acute food, but it will be necessary to wait 10-15 minutes. They can put ready, but acute and immediately. The price for the dish is not changed. The location of the hotel for us is acceptable, up to water 2 to 3 km. Taxi and buses have not been canceled. We, at 50, walk easily to the beach and back. 1 time by bus and 1 time by taxi. Many shops, next stops all sides! Hotel recommends for the middle class. A, the bourgeois recommends staying in hotels 4 and 5 stars.
- Forell37
We booked and pay in advance for a deluxe king room for 2 nights. After the 1st night of our stay, We discover that the room was given was not the same as we booked(WE BEEN CHEATED), It is lower than room category we booked which is standard king room (less price) only without informing us. I call reception to ask, they confirm that my conclusion is correct. Ratika or Ritika the receptionist justify that we requested for early check in that why she give us this room- but I asked her why she didn’t informed us before giving. Now the worst happen!!! on her defense ( she ask so stupid question) she sounds so rude asking me why i didnt question her from upon check in (THIS IS SO UNPROFESSIONAL you have to be honest to your guest) In additional she ask me to pay more cause as per her rate that I booked was lower than the rate on her system ( come to think that I should pay more for the room that is lower category than I booked & pay) she is the reservation manager as she said , but the way she is talking, she don’t know her job ( She need more training) , after that she is forcing us to change the room,she is sending her colleague 3 times on our room knocking to change the room but I didn’t yet ready our things (your personal touch being hotelier was not there at all). But finally, the GM to talk to me and give us late check out as the compensation for what happen and were very thankful for that but not worth it with the stress and energy that we wasted on this no manner & unprofessional receptionist Ritika or Ratika.
- 88gracia