I feel bad giving such an awful review, as the entertainment staff were,in the main, incredible. The pool is lovely as are the rooms. It’s a lovely resort, it just isn’t all inclusive. When I read the reviews about other cultures getting preferential treatment… I ignored it, but it so so true, they totally do. For me, that made the whole holiday very uncomfortable. There is only one restaurant and only one bar. There is one snack bar, so at best this hotel offers full board (dubious) with maybe the odd beer. It’s a nice place but the food and drink isn’t great….actually I don’t have an option on the drinks as there wasn’t any available!
The hotel and staff were lovely, we had no complaints. The whole hotel was very clean. The staff couldn't do wnough and the entertainment team were brilliant. But the management restricted the amount of alcohol the bar was stocked with. They ran out daily. The bar staff took lots of verbal abuse from others, but it was not their fault. We are older and do not necessarily drink lots but enjoy a couple of glasses of wine with a meal. But they daily ran out. Not 5* or what we expected from all inclusive.