The room is big, the sanitary conditions are good, very clean, the location is too remote, it is very inconvenient to go out without a car, the hotel can only send a car, there is no Uber, the transportation is not convenient, you can only eat in the hotel, it is very inconvenient, the most terrible thing is that this hotel must give a tip if you consume in the restaurant, usually 15%, the problem is that the food is so-so, but the tip is collected very actively
I don't recommend this hotel, the transportation is inconvenient, tip the hotel, ask the waiter to bring a bottle of water, the waiter will take the initiative to give you the tip you want, the dinner in the restaurant Kitchen is very salty, the taste is so-so, it is not recommended to eat dinner in the Kitchen, it is expensive and not delicious, the stay experience is very bad, not recommended 👎👎👎 Staying in this type of hotel is like being slaughtered
- Guest User
Excellent hotel, top notch service. Wonderful food. We loved everything about this hotel , with the exception of the speed bumps on the drive in. From Maritzia at reception, to housekeeping, to the waiters, to beach staff. A special shout out to the staff at Sool ( beach club) who treated me as if I was the only guest, always there when I need anything. Loved not having to fight for beach chairs and the excellent view. Probably the best beach of the 3 Kanai resorts. Loved being able to dine at all three Kanai resorts via an easy golf cart ride. Food was excellent! Would definitely stay again. Highly recommend!