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Very beautiful place, there is a lot of things to do, the rooms are very clean and comfortable. Valet staff can be a little more kinder and helpful. But overall the rest of the staff was very kind and helpful. Good experience, would recommend staying in a beautiful place like this.

Always a fan of the AC hotels, and this one definitely meets the mark. Located in downtown Tucson, short drive from the airport and 1 block away from nightlife, coffee, and restaurants. Hotel parking can be pricey, but luckily there are some decent street parking options around. The hotel is right next to a nightclub so you may hear noises til late night so beware if you value a quiet night's sleep. Lobby is well appointed, not huge but has a decent bar. Check-in was quick and easy, not much of a line. Elevators get you to your room quickly, not much of a wait. Not the tallest hotel but you have a decent view of downtown Tucson with large windows. Bed is nice and comfortable, rooms are large with plenty of outlets and luggage storage. Bathroom is large and comfortable and wifi works perfectly. Overall will try to stay again.

I enjoyed my staycation here very much. While some reviewers observe that the hotel is old and dated, in general, that was not at all my experience (except for the drapes in the room which may have been from the last century). Fact is - this IS an old hotel and a Tucson landmark. My room and balcony were comfortable, clean, and pleasant. The soaking tub was delightful. My room overlooked the pool (salt water!) which added to my enjoyment. The bed was comfortable as were the chairs, large ottoman, and small sofa. I liked the computer desk. The grounds abound with native plants. I don’t play golf, but I understand that it is an excellent course. Only one of the two pools was open due to Covid restrictions, but it was thoroughly delightful and there was plenty of shade from umbrellas, decent lounge chairs, and some comfortable outdoor upholstered furniture available as well. I did not use the spa or fitness center, so I can’t comment on that. A few negatives in my book, though. First, the hotel is nowhere near ADA compliant. I understand a major upgrade is in the works so hopefully those issues can be addressed. Second, I think it’s ridiculous to charge for self-parking. Third, the hotel was not following the current CDC guidelines for indoor masking. The few times that I actually had to go into the lobby, I was the only person wearing a mask. When I compare that to a recent stay at another local resort where every single staff person and most of the guests I saw indoors were masked - I think that is inexcusable. Finally, the tv selections are heavily skewed to sports of all kind to the detriment of entertainment. Finally, the bed linens were pretty tired. Overall, I think the Omni Tucson is delightful. I would not hesitate to return or to recommend it to my friends. I look forward to the unveiling of the new and improved resort.

The resort is absolutely stunning - from the rooms to the views, the food and especially the drinks. Blake, the bartender at the Casa 71 tequila lounge was the highlight of our trip - we went down an amazing mezcal tasting journey together and he went above and beyond when making our drinks off menu. Go by the lounge and request the Pink Dragon drink if you’re a fan of mezcal and prickly pear, we created the drink together!

A very super clean place! I'm a very hard customer to please! I work very hard for my money and I want my money to work hard for me! Covid has terrified me around people and because of a water leak I have been missed placed. Having said that, residence inn at William center was fabulous! They welcome you even the guests are welcoming. They listened to your specific situation And just anything and everything they can do to make your stay and life a little better! And I'm not talking about just one employee from the groundskeeper, maintenance, housekeeping, front desk, manager everyone was accommodating polite clean welcoming I can't say enough good things about them! And it feels like we're getting a little back to normal, and I am very grateful about that! It more than a hotel…it’s like coming home!

I work nights and got roped into an early morning cancer walk at the UA Tech Park across the street. Decided to get a room in the area the night before to ensure I would make it to the walk rather than just hit the snooze button at home. Was glad to find this hotel located right where I needed to be. It looks fairly new and is in an area that is not built up yet. I walked around the area after dark to get my daily steps and it was quite safe. There is a gas station and a Burger King just to the south which was very convenient and easy to walk to. The young man at the front desk was very nice and friendly. The room looked clean. The only drawback was it had automated blinds which did not work. Could not lower them. I inquired at the front desk thinking I was an ***** who didn't know how to work the technology. Nope. They knew about the issue. I was told the previous guest was able to hang a blanket over the curtain rod. Worked like a charm. One drawback is trying to go go north into town there are two train tracks. I got stuck waiting for two trains to go past and one just stopped completely and blocked the road. I have no idea how often this happens, but it is pretty annoying to have to go back to the freeway to get where you want to go. And that's if you're not blocked in by other cars waiting for the trains to pass. Just another reason why the proximity of the gas station and Burger King to the hotel was helpful. The shower worked great. They have large pump bottles of shampoo, conditioner and soap rather than tiny bottles. There a small refrigerator, but no microwave which seemed odd. My room was on the north end facing a Target warehouse. I was worried there would be a lot of traffic noise at night, but I heard nothing. I saw the exercise room and laundry room. Did not use them, but it was a plus that they were there. Even though I stayed on a Saturday, the hotel was pretty quiet. I slept very well. My only big complaint is that pets are allowed. While that may be a good thing for people who are too selfish to leave their pets at home, there are too many people who are allergic, don't want to be disturbed by barking at all hours and don't want to rent rooms covered in pet hair to not have pet free rooms.

I really enjoyed our stay here. It was very close to everything, and only minutes from the airport. Everyone was incredibly friendly. Very minor complaints. The bathroom has no fan. I HATE not having a fan in the bathroom. Technically there appears to be a fan there, it is just not operational. The other complaint is the bathroom door has a sharp handle on the inside of the door. There was plenty of parking. Thye hotel was nice and quiet, but the neighborhood was very loud at times.

We liked the look of the outside and expected the inside to be nicer, especially being a Marriott. The room was spacious and clean, but the beds and pillows were very uncomfortable, leading to not much sleep. The TV was in a spot parallel to the bed making it hard to watch, and we had to rearrange the furniture in order to unfold the sleeper couch (which was completely unmade, and the bedding was stored in a bag in the closet). Seeing as how we paid $300 for the night I was expecting a whole lot more. I've stayed at hotels for less and received a lot more in the way of amenities, convenience and better service (there was no one at the front desk to check out in the morning and I had to walk around looking for an employee, who just told me to leave my key at the desk, and then proceeded to carry on with her conversations with the other employee). I will definitely not be staying here again unless it's the last room in the ENTIRE city of Tucson.