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Name: Crowne Plaza Cleveland at Playhouse Square
Address: Cleveland, United States
Price range: $99
Rating: 4.3

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Choose from More Hotels

The Ritz-Carlton, Cleveland

4.3/5Excellent61 Reviews

Cleveland|0.26km from city center

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

From$413

Hyatt Regency Cleveland at the Arcade

4.2/5Very Good103 Reviews

Cleveland|0.4km from city center

This is a peculiar hotel. I have experienced the most special one in the Hyatt Hotel. After arriving at night, I entered a shopping mall after closing the store, which is a bit dreamy. I am very impressed and the location is very good.

From$120

Hilton Cleveland Downtown

4.6/5Outstanding113 Reviews

Cleveland|0.36km from city center

Clean, convenient, good service, good scenery

From$186

The Westin Cleveland Downtown

4.1/5Very Good103 Reviews

Cleveland|0.58km from city center

We stayed at the Westin in Cleveland downtown area, nice location with convenient adjacent parking garage. The most impressive is the newly opened in-house restaurant, Masa & Agave. We dined there for three meals, breakfast, lunch and dinner. All fantastic. High quality ingredients paired with knowledgeable table service staff , like Nate, Sunny made the dining experience elevated to a new level. Oh, just mention their mole sauce, is indeed super! Comprise by 27 separate ingredients. Worthwhile to try.

From$119

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

3.6/5111 Reviews

Cleveland|0.94km from city center

Hotel is well located - only a few minutes from the city centre and not far from Lake Erie. Not very friendly. Rooms size ok - not very attractively furnished. Rooms quite cold and very noisy (airport, Amtrak,..) There is a free shuttle service in the city centre. Self-parking is possible at charge.

From$110

Hotel Indigo Cleveland Downtown, an IHG Hotel

4.1/5Very Good101 Reviews

Cleveland|0.66km from city center

The location is very good, close to the city center**. The house looks old, but the facilities are clean and well-equipped, and the staff are very professional. Very quiet and praised. TV is also very good

From$110

Hampton Inn Cleveland-Downtown

4.2/5Very Good105 Reviews

Cleveland|0.62km from city center

Great & super clean king size room facing the Cathedral and ”❤” light City building. Awesome staff and General Manager Louis. Super helpful and professional. Good breakfast for on the go. Perfect walking 5- 15 minutes walking from the majority downtown attractions like East 4th Street for food & shopping, Rock & Roll Hall of fame, the waterfront, the freedom stamp. Quick taxi or longer walk to Football stadium, NASA science center, Civic center, Library, ******, and the Flats. Had a lovely time discovering downtown area of Cleveland good vibes from everyone!

From$110

Sheraton Cleveland Airport Hotel

3.8/59 Reviews

Cleveland|15.52km from city center

The first day of a person coming to the United States, the airport is very close, there is a free shuttle bus, clean, but this price is sure to live in a better hotel in China.

SOLD OUT

Hilton Garden Inn Cleveland Airport

4.2/5Very Good103 Reviews

Cleveland|15.08km from city center

The rooms are designed in a classic style, the breakfast is good, the waiters are humorous, close to large supermarkets and many restaurants nearby, there are delicious steaks, and I will book again next time.

SOLD OUT

Drury Plaza Hotel Cleveland Downtown

4.5/5Excellent106 Reviews

Cleveland|0.43km from city center

The hotel is a building with a bit of history, the corridors and rooms are quite large. There is a complimentary breakfast and dinner, and there are a few glasses of alcoholic drinks in each room, free popcorn. There is a parking fee of 28 US dollars per day at the entrance of the hotel. There are many other parking garages around the hotel, usually about 10 US dollars a day. Overall very good

SOLD OUT

Comfort Inn Downtown

3.8/5104 Reviews

Cleveland|1.42km from city center

My child is studying at Case Western Reserve, so I booked this hotel. This hotel is in the city of Cleveland, about 5 kilometers away from Case. The hotel is also located in the school area, opposite the various buildings of Cleveland State University. The hotel has a large parking lot and multiple dining facilities nearby, which makes it convenient to eat. The hotel itself provides breakfast in the morning, which is simple and effective. The hotel itself is on Euclid Street, and Case Western Reserve is also on the same street, so it is convenient to drive all the way down. The accommodation experience is still good.

From$94

Wyndham Cleveland Airport

3.5/5103 Reviews

Cleveland|11.13km from city center

#positive #I was happy with the Value for Money, Toiletries, Location, Nearby Shops, Soundproofing, Bed Comfort Level; The front desk service of the hotel is good, and the room is clean and clean? The hotel facilities are relatively complete, come again next time. Traveling to see friends, it is convenient to choose here! Recommended hotel! It is not convenient to register at the front desk until 0:00.

From$84

Hilton Garden Inn Cleveland Downtown

3.6/5108 Reviews

Cleveland|1.23km from city center

This hotel is in need of an complete refurbishment, and is not up to Hilton Garden Inn standards. I’ve stayed at several HGI’s over the years, and have always expected very clean and comfortable rooms with no issues. I’ve stayed at this property back in 2014 when I visited Cleveland and it was very clean and well-maintained. It seems to have declined since then. First off, our room was not very clean. The tile floor was dirty; my socks turned black after walking on that floor. Also, the desk was greasy. In other words, it seemed Housekeeping only changed the bedding, cleaned the bathroom fixtures, and emptied the trash. Those were seemingly clean. The carpet also could use a shampooing as well. But, the biggest issue was the toilet didn’t have enough “swirly action.” We had to call for a plunger twice during our two night stay. There were some obnoxious drunks roaming the hallway at 3 AM banging on our door and other doors, and screaming. My mother was rather scared by this. The hotel is located in a fringe area on the edge of downtown, and there are some homeless people that hang around in the vicinity. It’s not an area I’d wander around at night—especially if there are no Guardians baseball games. The hotel is extremely convenient to Progressive Field, and is a great location for catching Guardians games. It is also close to Rocket Mortgage Fieldhouse—home to the Cavaliers. The Staff were friendly and helpful, so I don’t think it’s their fault. The hotel needs better management and a complete refurbishment. It is not a bad hotel, but if considering staying here please consider other options before choosing.

From$101

Aloft Cleveland Downtown

4.1/5Very Good92 Reviews

Cleveland|0.73km from city center

A very contemporary and not well thought out room design with one chair, no lamps by the bed, the soap dispenser in the shower was empty for two days, the light switches make a loud clicking sound when turned off or on, not like a regular switch at home that is quiet, the sliding door for the bathroom toilet shower area runs into the wall with speed and force causing a banging sound against the tile baseboard. Not easy to be quiet when someone is sleeping. In addition, no parking available, so a valet and $35 per night should be added to the cost. We had a room that overlooks the lake and the train track, which is well used. Between the bar music downstairs and the train, it's not a very peaceful stay. The two elevator system to enter the hotel and then to the rooms was confusing and I got sick of being an elevator flunkie at the end of two days. the lobby is cold and inhospitable with metal chairs and tables, low seating and neon lighting. I made the reservation with a date to cancel by, and the date after the cancellation date I received an email describing the parking situation that costs $35 per night, not including the valet tip for every entry and exit, and the possible noise issue with a promise to move the room to a quieter location if it's troublesome. We tried to get breakfast in the hotel as there were two restaurants, and neither are open in the am. there us a kitchen in the lobby where you can have a breakfast sandwich made, but its not anything I would do again. I did find parking right across the street for $17 per night and a self serve booth. The restaurant on the main level, Lagos, was excellent, although pricey. The staff was excellent, friendly, helpful. It's like a hotel designed by a 20 something self described designer that doesn't have a lot of experience staying at a hotel. Kind of a swing and a miss but I guess the location is good for the newly developing downtown area.

From$112

Crowne Plaza Cleveland at Playhouse Square

4.3/5Excellent108 Reviews

Cleveland|1.01km from city center

Cleveland, a beautiful city on the edge of the Great Lakes, accidentally saw a lot of tigers in the Year of the Tiger. The hotel is big and clean, and the breakfast is standard American breakfast.

From$99

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Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Choose from More Hotels

The Ritz-Carlton, Cleveland

Hyatt Regency Cleveland at the Arcade

Hilton Cleveland Downtown

The Westin Cleveland Downtown

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Hotel Indigo Cleveland Downtown, an IHG Hotel

Hampton Inn Cleveland-Downtown

Sheraton Cleveland Airport Hotel

Hilton Garden Inn Cleveland Airport

Drury Plaza Hotel Cleveland Downtown

Comfort Inn Downtown

Wyndham Cleveland Airport

Hilton Garden Inn Cleveland Downtown

Aloft Cleveland Downtown

Crowne Plaza Cleveland at Playhouse Square

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