Downtown Grand Las Vegas Map, Address, Transportation & Nearest Stations and Airport

The four seasons still have nothing to say to my satisfaction. The bedding is very comfortable, the overall environment is very good, and the service attitude is very good. There is room service twice a day. There is a place for spa and manicure on the ground floor. You can choose to park by others (Valet parking, more than 30 dollars a night), you can also park at the Mandalay Bay Hotel (free). The hotel can live under 21 years old, this time it is Christmas, there are Christmas tree and Santa Claus! It is in the same building as the Mandalay Bay Hotel. Below the 37th floor is the Mandalay Hotel, and above the 37th floor is the Four Seasons. It has a separate entrance and elevator. You can use all the facilities of the Mandalay Hotel or go to the Mandalay Hotel. Casino play. There is a sense of quietness in the middle of the noisy as a whole, and there is still a quiet and fresh place to live in a city like Las Vegas. The location of the hotel is not on the Las Vegas Strip. People who don’t drive by themselves need to take a taxi, but Las Vegas is really small. A few minutes. Most hotels in Las Vegas charge an additional resort fee of about $30 a day. Except for some express hotels, almost all casino hotels and luxury hotels charge it. Overall this stay experience was really great!

Resort does more & more ”nickel & dimeing” of petty charges now and petty service cuts (ie. coffee only supplied on first day). Building elevator service is not reliable. As this resort ages- more maintenance issues emerge !

From the moment I stepped out of my car the experience was 100% top notch. Employees are pleasant, helpful, smile, and simply made the difference in my stay. I didn’t want to leave it was that good. The staff was awesome, food was great, room was beautiful and the employees love working there. I asked a few and they all said they love working there. Wow!! Love to hear this! I love this place and have shared this experience with family. Now my family wants to experience this hotel when they return to Vegas! Job well done to the entire team. Every leader from the most Senior level to the front line employee should be commended for the awesome culture you have at this hotel. Thank you for making a difference.

It's okay. Some rooms are a lot older than others. Service needs some work. We stayed at the JW Marriott in Las Vegas over Thanksgiving in November. I booked a studio suite and I requested an upgrade through Marriott using my suite upgrade allocation. It should have put me in a one bedroom. The day before I arrived, I received an email telling me I could upgrade to a one bedroom for $60 per night. I replied back that I had requested the upgrade using my suite nights allocation. They should be able to confirm it at no cost. I did not receive a reply. When I arrived at the hotel, they tried to tell me that I needed to pay them $60 per night for my existing room. They then determined this was incorrect. When they gave me the room key, they told me that they had used my suite upgrade. I went to the room only to find that it was the studio suite that I had originally booked. I went back to the desk where they figured out that I should be in a one bedroom. They checked me in again and sent me to a different tower. It was a one bedroom. The suite was large but definitely worn and dated. It was clean but the room had no personality. The food at the hotel is just not great. We ate at their coffee shop twice. The iced tea was horrible. It was from a tap. The food was sub par. If you stay at this hotel, use delivery or go out to eat.

After staying at Encore, I don’t think I can stay anywhere else! I’ve been going to Vegas since I was 5 years old and have seen the drastic changes the city has gone through for the past 4 decades. I’ve stayed at every hotel on the ***** and somehow had avoided Encore until this stay because I thought the location was a bit away from the center of the *****. However, Encore is now my favorite hotel in Las Vegas. The room was very comfortable and spacious with a nice view of the Sphere. I could check everything from the tablet in the room and make reservations in a few min. You can do everything within Wynn/Encore. It’s not crazy packed like Bellagio with non-staying guests coming in and out. Its a more private a**osphere with guests staying at the hotel and mostly classy people. Everything inside is built with precision and convenience for guests to jump in and jump out of the rooms for a comfortable stay. Whether it’s going to the pool, playing games, dining, walking to Wynn, betting on the sports book - everything was super convenient. For me, how we spend quality time is more valuable than money we might win. I will stay here again on my next visit.

I visited the buffet and thoroughly enjoyed it. Afterwards, we strolled around, admiring the beautiful flowers and displays, and we loved the outdoor area with the fountain and waterfall. This property is stunning, with many areas to explore. The tiles on the floors and the glass chandeliers are each worth the visit, just to roam around and appreciate the beauty. I experienced the wonderful service from the personnel in the lobby and restaurant.

The impression I got was that the hotel is trying to cheat customers out of money instead of providing high quality service. Hidden charges and no complementary water or coffee reek of a service below budget level. $25 charge for water in the room that should be complementary. $16 for Keurig cup coffee in the room. We stayed two nights at Delano side. Room cost is about 590USD.

Excellent room! New, clean, wonderful view, loved the shower, bright, coffee bar, water, and comfy beds. A+ for the room. Service was also excellent! Everyone from check-in desk, waitress at pool, and baggage was very helpful and welcoming. Would not recommend Crossroads restaurant. Bad service and the food was so salty. The Alle Lounge on 66 was great. The main pool was a bit cramped, private pool was small and also cramped, infinity pool there is no where to sit unless you pay for it and would have but it was already 4:30. Overall fantastic hotel and would stay there again!