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The room was nice and clean. The service is quite good and proactive. The environment is great. There is also the only Chinese restaurant on Sang Island 300 meters away, which is very cost-effective. Recommended. However, the dolphin watching and prison island recommended by the hotel are relatively expensive, so if possible, look outside.

My partner and I stayed at Zanzi Resort for our honeymoon, and wow! What a spectacular resort. We were treated with so much love and kindness that we felt we were dreaming during our stay there. We had the bungalow with a private pool, which was very clean and tidy, both inside and out. The exceptional staff made our stay there one of our most memorable stays in Zanzibar. I would like to personally thank Emanuel for going above and beyond to make my partner and I feel so at home and loved during our stay. You would be the reason why we would return to this resort :) Thank you! Regarding the facilities. The pier had a nice lounging area and the swimming from it was fantastic. There were SUPS that could be used free of charge to paddle around the scenic coastline. The beach is not as picturesque as some of the northern beaches, but the very tropical setting of this resort makes you feel that you are on a long-lost tropical paradise island. The restaurant was fantastic, and it was the best food we had during our trip to Zanzibar. They even have a little platform that leads from a tree and enters the beautiful restaurant where bushbabies come down to sit on during dinner time! What an experience. All in all, I highly recommend this gem of a place, and we will definitely return to this resort when we return to Zanzibar.

Our stay was fantastic! The whole staff at Neela were incredibly welcoming and looked after all of our needs. The hotel is beautiful and very comfortable. Rooms are modern with great AC and artwork and a very comfortable bed. Don’t miss the charming rooftop with craft cocktails and fantastic food (fusion European, Indian, Swahili). The staff also managed our airport transports, Stone Town tour, and an amazing boat trip to two small islands. Breakfast was also excellent with much-needed freshly brewed coffee and various a la carte items. The croissant that comes with every dish was one of my favorites ever.

I had changed my plans to experience Stone Town at the end of my trip. I had chosen to stay at Verde Hotel but, whilst there, had a few regrets that I had not chosen a hotel right in Stone Town. As it happened, my flight ended up being cancelled and I had to spend an unexpected additional night in Stone Town so decided to book the Serena which I was quite excited about. It looked a lot more traditional than the Verde and more ‘quintessential Zanzibar’. First of all, they charge $40 for an airport transfer. Total rip off. Be aware of this. The Verde charged $25 and it’s much further away. Secondly, the rooms are very disappointing for the price you pay. Quite cramped and dark. I asked if I could change rooms as mine was the first on the corridor with no view at all. They couldn’t. Some of the staff on reception were more friendly than others but, overall, the reception service was poor. That said, Amina and ‘Big Joe’ were both lovely and very helpful. The pool area was nice and I enjoyed my swim after 8 hours stuck at Zanzibar airport going nowhere. It’s right by the sea so you get some great views of the ocean and the sunset. I dined in the restaurant - food (buffet) was good but the restaurant is quite hot. The worst aspect of this hotel was the noise at night. I woke up around 2am to someone shouting in the corridor outside my room. This went on for ages and I couldn’t get back to sleep. All in all, I wouldn’t recommend this hotel.

I have been to Hotel Verde several times, twice of which were business related. Unfortunately this time I was quite disappointed with the overall experience. While it wasn’t all bad, there is much more to be expected from such an establishment and I hope the management will take necessary actions to make this place wonderful again. Improvements needed: 1. Maintenance: The hotel seems to be suffering from poor maintenance. My bathroom ceiling had cracks, one of the wardrobe lights in the middle was broken/missing, the iron brought in to my room on request was broken and could not regulate heat therefore almost burning my shirt, the security hook on the iron made it difficult to take advantage of the iron cords length making it almost impossible to iron, the hangers in the wardrobe had a design fault such that you cannot remove them like other hotels to easily hang clothes like suits etc., the toilet left an odor in the whole bathroom after each flush despite closing the lid and the door. These are a few items I noted. 2. Staff Training: While the staff had an overall nice demeanor and very welcoming, they require some more training on providing an above and beyond experience to guests for a hotel of this caliber. A housekeeper promised to restock towels in my room in a short while which ended up being close to an hour and by then I had already used the in room bathrobe as an alternative to not miss an appointment I had. That was sloppy. The reception staff did not have a proper system of tracking what they held for guests especially during a time when multiple high level events are happening at the hotel causing a lot of anguish and confusion. items that were needed by noon 🕛 for a function were only later retrieved by 10pm resulting in a loss of productivity that those items were expected to have. Everyone seemed lost. 3. Slow WiFi: Not sure if it was just my room but the internet speed was on the slower side. These experiences made the stay this time a 2/5 for me. Hope the hotel will improve in the future.

There are not many places to go shopping in Stone Town on Sand Island. The rooms here are relatively small. If you think you want to live at this price level, there are a lot of surrounding areas, but the conditions are more general and the price/performance ratio is not very high. The hotels in Africa are generally better than those in Southeast Asia. It’s quite expensive. The table in the room is dusty. As a Hilton, I shouldn’t. It can be seen that this hotel spent a lot of money in the past, but the decoration is outdated. Only the bed and pillows are very comfortable, because on the island, there are still some Humid, the hotel has its own scent, but I don’t like it very much, and there is no swimming pool in this hotel