Hotel didn't give superior river view room as per my mm t booking. Though we reached hotel late only at 3:15 pm, they initially told check-in will take some more time but finally at 4:15 pm they have offered deluxe room (low category. They have given the excuse that the previous guest in super river view room has not checked-out. Finally i have accepted the deluxe room and they have reduced rs. 1, 000 as a compensation in the dinner bill. Also, i was not given the invoice for food bill not sure why. Had to wait for 1 hour and few mins in the reception during check-in because of this issue. Apart from this issue, the overall stay was good. I must say that the room and food was excellent.
- Guest User
Wonderful stay, rooms are comfortable, all the people are kind and you can eat delicious food at the restaurant (good food for western taste ) the place si delightful with the river, the birds, the trees and flowers. Very relaxing!
- Guest User