There is a sandy beach, which children love. Regent had a power outage for an hour during dinner, and a lot of drinks and Easter eggs were delivered to the room. The chocolate tasted good. Because I am a platinum member, I booked a room each on IHG and Ctrip. Compared with the way of handling power outage complaints, it is obvious that Ctrip responded more quickly and actively, and promised to immediately change me to other hotels of the same type if the power outage continues. The measures have practical actions and are trustworthy. On the other hand, after IHG members complained to the European hotline, they said they would understand the situation and call me back, and then nothing happened. Many Housekeeping in the hotel are African or Muslim, but the service is really good, it is worth recommending, and it is worth praising Ctrip! So I give five points.
- Rainbowheart
Nice hotel, very friendly service, delicious food..
- Guest User