Grand Hotel Principe Map, Address, Transportation & Nearest Stations and Airport

Casa Malca is a Romantic, high end resort that catered to all our needs with superior attention. The food was delicately and beautifully presented. The staff were personable and friendly. The massage was out of this world. Diana Saldamando had magical and healing hands. My back aches restored and fixed with gentle and pointed attention. I highly recommend her! It was my birthday, and the staff treated me like a king. Our dining table was decorated with rose petals, spelling “Happy Birthday”. Philosophy’s restaurant manager offered us complimentary drinks and cake. The Concierge Manager offered us an upgrade with balloons and a bottle of champagne in the room!

We stayed at Coco Unlimited for 4 nights in July. This is my second time staying at this hotel. I love the free standing bungalow style of this hotel. Staff are very friendly and welcoming. Upon arrival we were welcomed by Leslie at the front desk. She was super sweet and accommodating. She upgraded our room from a second floor garden view to a first floor pool view after I expressed that I have back issues and can’t climb stairs. It was a pleasure to see her face every day at the entrance desk and she was very helpful in giving us information and suggestions about places to visit. Breakfast was included and delicious in a beautiful rustic sea view restaurant. Employees were working around the clock cleaning the place and making improvements. Beach bar was beautiful and beach lounges were available all the time. The only downside was that there was an accumulation of seaweed in front of the water which made the view a bit unpleasant. Some other hotels had people cleaning the seaweed in front of their hotel daily. The location of Coco unlimited is very central and walking distance to all happening restaurants and beach clubs. Only a 5 min walk from Taboo and Tantra. I need to also thank Mike at the front desk who accommodated us with a late check out since our return flight was delayed.

We stayed at La Valise for our honeymoon, and it was the perfect vacation. The staff made sure our stay was personalized to us. From the welcome drinks, champagne in our room, and greetings throughout the property by name, we felt at home at La Valise. When the wifi in our room went out and we were getting swarmed by mosquitoes in our outdoor bathroom, they happily upgraded us to a larger room with an indoor bathroom. La Valise offers everything you'd need in Tulum, from on site restaurants and events, to a spa right next door. They're happy to make recommendations and reservations for nearby restaurants. The spa was incredible. We did the ”relaxing massage” and liked it so much we booked another a few days later. Book transport through them to not have to deal with it at the airport. They'll handle your luggage for you from the airport to your room. 10/10 would recommend.

This hotel is a calm oasis in Tulum. If you are looking for a couple's retreat, it is the perfecto place to relax in your own private pool in the bedroom terrace, eat delicious mexican ceviches and drinks, excellent massages at the spa and hang out in the beach club with the perfect view of the ocean and white beaches. One of the things we enjoyed the most was the hospitality. The hotel staff is very nice and eager to help you with whatever you need. They learn your name from the moment you enter the hotel and will be there at the beach with your favorite drink before you even notice. I loved the selection of pieces for the interior design, all from mexican designers. With only 16 bedrooms in the hotel, you will live the experience of a boutique hotel but with the service of an experienced company.

Me and my friends went to Delek beach club for some lunch and drinks and to lay on the beds for the day. By the time we had got the bill, we had consumed multiple drinks. Upon inspection of the bill, we discovered that over 100 US dollars in food and drinks had been added to our bill, when I brought this up with the waiter, he said “sorry my colleague has bad English and didn’t realise you ordered the bill” , he then claimed that when we asked his colleague for the bill he had gone and added tacos, guacamole and chips, fries, water and a mojito to the bill… I’m sorry language Barrier or not the word “bill” does not translate to add half the menu to our bill. We also asked for the bill at 6:15 and the kitchen closes at 6pm so I don’t understand how he thought we wanted food. It is very evident here that they were trying to take advantage of drunk ladies!! Then when we finally got everything removed (minus the mojito as we unfortunately didn’t notice this till had left and already paid), the waiter had the cheek to tell us we needed to tip 15-20% !!!! We opted to tip 8% as we felt the wool was being pulled over our eyes and to the waiters dismay he turned around and told us we were not allowed to pay under 10%, to be honest we should not have tipped at all. He claimed that all other places like taboo etc. the food is twice as expensive ?? As if that was relevant to the case. Unless you like getting scammed and taken advantage of.. I would avoid with a 10 foot pole !!!! Disgusting behaviour I would never return