Hotel COZi Resort Map, Address, Transportation & Nearest Stations and Airport

the hotel staff's service was excellent. they responded to our requests swiftly and with care and attention to detail. our room had an excellent view of the harbour. The bathroom and the cloakroom provided us with plenty of space to move around. The dine in service was nice also

We came for my sister’s birthday (which also happens to be New Year’s Eve). The room was very comfortable, the service was impeccable, and the restaurants/pool/amenities/location cannot be beat. Hoping to come back soon.

I stayed at the hotel to celebrate my wife's birthday, and I must say it was a delightful experience. The staff was responsive and helpful throughout our stay. A special thanks to Patricia for her assistance in arranging everything to make our stay enjoyable and memorable. Thank you for the wonderful service!

I paid extra to have a room with nice view, but when I arrived I saw streaks of dirt on the window that spoiled the whole view. I called the concierge to ask for a room change or to clean the windows, but the concierge said that this dirt is outside of the window and all windows have it so they can’t help me with room change or clean it. Also when I went to the sauna, I was told that the sauna was under renovation and would not work for several days. Next time I will stay at another hotel.

I wanted to extend my heartfelt gratitude to Leo, K and reservation team for their incredible support during our stay. This day is truly significant for my fiancé and me as we are preparing to register our marriage at Red Cotton Tree Road. Despite the whirlwind of organizing photographers, videographers, floral arrangements, and managing guest visits, the Upper House team’s exceptional hospitality made all the difference. We truly couldn’t have done it without their unwavering support. We thoroughly enjoyed our time at the Upper House, and it will always hold a special place in our hearts. Thank you once again for everything!

Best hotel Butler service ever. My hotel Butler do the best customer service in the world. She did write and hand draw the thanks and welcome card to us. It is really special and touching. Everything is good and highly recommend.

Came here to celebrate with my son for his birthday and he loved it so much because of the modern facilities inside the room. The staff were amazing, the room was luxurious and comfortable, and the facilities were top-notch. Every detail was perfect, and the service was beyond expectations. I couldn’t have asked for a better experience—highly recommend! But breakfast did not come with many choices for food.

Great experience in nice hotel. Comfortable to stay at night and the body cream provided by the hotel is very good. I would recommend to stay at this hotel if you decide to visit Hong Kong Disneyland.

1. Room: excellent facility with warm/welcoming staff, helped change room as the side panel got some issues (highlight: perfect mandarin/english, professional service to all guests no matter where she/he is from). 2. Service: room service was excellent. However, the spa staff was in the rush (we could obviously tell that she is running out of time, no pleasant farewell. The spa mean to be a luxurious experience while I feel there is much to improve in terms of presentation). 3. Restaurant: we had lunch at 8th floor restaurant twice, excellent food, outstanding staff and sophisticated service, sparked the stay.

My stay at The Ritz-Carlton, Hong Kong was absolutely amazing. The views are truly outstanding and unforgettable. The rooms are luxurious and impeccably clean, while the service is highly professional. The food experience is rich and flavorful, with a wide variety of dishes to savor. Conveniently, the hotel is situated within the same building as major train and transportation lines, making it incredibly easy to navigate the city or reach the airport via a direct route. Additionally, the building houses a high-end shopping mall with a selection of luxury boutiques and good restaurants. If you're seeking an exceptional stay in Hong Kong, I would highly recommend this place—10/10.