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The room was good, but the service was poor. There were a bunch of people standing in the lobby on the first floor, and they didn't understand anything when I asked them. The bank money exchange service in the hotel requires the father's name. I don't know why. There are money changers everywhere on the street, no questions asked. Someone was having a party on the first floor of the hotel on Sunday night. I lived on the fourth floor. It was so noisy that it didn't end until one o'clock in the morning. The location is pretty good, next to freedom square and the old city The restaurant on the first floor is expensive and average Overall the price/performance ratio is not high.

The location of this property is great, close to everywhere, 10mins walking distance to Liberty square, and Europ square. The property is actually in an old castle, with lots of collections. It is amazing to have a walk around in the hotel itself. The breakfast included in the stay is great as well. You can order omelette as per your preference. There are different traditional dishes as options. The hotel staff is very friendly and helpful. The only pity is that I booked double bed room, which is not the best choice. It is right at the entrance of the hotel and the room is not sound-proof, sometimes it gets too noisy with all the guests walking and talking. The room is dark as well. It has a terrace however it is un-usable, since there is no view. I'd suggest to book family suit.

Beautiful hotel. The location is unbeatable. The breakfast and executive lounge are great. Two questions: First, there was a girl at the front desk who was very indifferent. We booked two executive rooms because our flight was very late and we wanted to check out later in one room. After asking about my flight time and whether I was a member, she refused to check out late. Second, there is a large concave and convex mirror in the room facing the bed which makes it uncomfortable.

This time we were disappointed with the choice of hotel: the hotel is tired and the service leaves much to be desired. This is our second time staying here. I liked it last time. We warned in advance that we were moving in after the wedding and we were on a honeymoon. At the reception they said that they saw our comment and offered us to pay for the wedding package. No amenities from the hotel. When asked about afternoon tea, they said that it was also a separate paid option. We had a club room which included coffee, tea and biscuits all day. There is no variety compared to other hotels. The room is very tired and needs renovation. We went to the spa. In a huge multi-storey hotel there is a small sauna for 6 people and the same hammam. The Jacuzzi didn't work. There are only 2 in the recreation area!! sun lounger The pool is on a separate floor and has cold water. Unfortunately, the hotel is not worth the money. We were left disappointed.

2nd time to visit, good choice I like the breakfast really enjoyed

New hotel. Everything is very high quality, from the entrance group and common areas to the plumbing and bed linen. If you want to sleep peacefully and have a delicious breakfast - this is the place for you.