During the Chuseok holiday, I booked Hoshikage Ryokan at a price higher than a 5-star hotel and came here with high expectations. However, I was disappointed from the moment I first met the front desk at the hotel. Three groups came in a few minutes apart, and they greeted the guests without any rules or order. When I said I arrived first, they told me to figure out the order among the guests;;; Then they gave us our room last. The group before us even upgraded their room, but they didn't even apologize to us and just greeted us with a sullen expression until the end. At this price, there weren't many rooms, so it wasn't crowded, but I was really disappointed that they could treat guests this well. I didn't expect great treatment, but I never thought I would be ignored and treated this badly. I was satisfied with the welcome tea, the room condition, the jacuzzi, the dinner, and the breakfast, but the only thing I remember is the rudeness of the female employee at the front desk.
- Guest User
사진보다 실제가 더 좋은 호텔은 오랜만이었습니다:)
들어가자마자 굉장히 친절하게 맞이해주셨고,
방을 들어서자마자 웰컴티와 간단한 다과까지 센스넘치게 준비해주셨습니다:) 히노끼탕도 흔히볼수없는 긴 길이감으로 마음껏 즐겼구 해산물을 잘 못 먹는 저도 먹을 수 있을 만큼 석식과 조식 구성도 알차고 너무맛있었습니다! 시간내서 또 한 번 가게 된다면 길 게머무르고싶어요♡
- Yunaaaaaaa
