Kasa Chicago South Loop Apartments Map, Address, Transportation & Nearest Stations and Airport

This is a pleasant, modern and airy hotel in downtown Chicago. We enjoyed our stay very much, but didn't eat in the hotel (apart from one snack in the bar), so I can't comment on the cuisine. The room was a good size, spacious and comfortable, with an excellent modern en-suite shower and toilet. The bed was large and very comfortable and every night afforded us a good night's sleep. What was particularly notable was the friendliness and helpfulness of the staff, in particular the concierge (Ramon), who guided us through the available sights and eateries in Chicago, which saved us considerable time in research. Chicago is a fascinating city, with all the modernity and dynamism of Manhattan, but without the grit or the slightly abraisive denizens of that island. We found all Chigacoans we encountered to be pleasant and engaging. However, Chicago is built on two levels, the lower level being under all the main roads that are elevated and therefore walking anywhere in the lower section is far less pleasant than on the upper section. I mention this because the main entrance to the Gwen hotel is on the lower level so when you exit onto the street it's advisable to climb the stairs around the corner to go up to 'street level'. Also, if you're not going to the hotel by taxi but by public transport (as we did) you'll have to carry your luggage down the stairs from the upper level where the bus stops. Additionally, the arrangement of the lifts in the hotel is a little irritating (and confusing to start with) because the lift from the main entrance doesn't go to the levels where the bedrooms are. The main reception is on the fifth floor so you have to go to reception and then walk to another bank of lifts that take you onward to the bedrooms and conference rooms. The Gwen seems to be a business hotel first and foremost and so there is a lot of activity and many people in the building for conferences and exhibitions. The terrace area by the bar affords a pleasant view of the cityscape, but there are two huge TV screens that perpetually show sport, so many of the guests on the terrace are there to watch a game. However it seems that there is no public place in Chicago that doesn't have TV screens on all the time, showing sport (the city seems to be obsessed with sport). Every restaurant we went to had multiple screens on, even high-end establishments. To a Brit this is weird because its only pubs and bars in my country that have these intrusive, mind-numbing displays. We enjoyed our stay at the Gwen and can recommend it for a pleasant stay as a tourist. its location is good for reaching many parts of the city and public transport is cheap and extensive. If we return to Chicago we will definitely book to stay there again.

Positives: - The concierge (Michel Battaglin) is amazing! We are so grateful for all of his help during our one night stay. We were very kindly upgraded to an amazing room to ensure that we had connecting rooms with our kids. - The rooms are fantastic. Modern / clean and beautiful views of the river / Navy Pier. - The pool is very family friendly. Many kids and warm enough for parents. This was a very fun experience for our kids. One of the best hotel pools in the city of Chicago. - Tre Dita was good. Not amazing, but very solid. Very family friendly. Negatives: - We parked with the valet at the hotel. When we picked up our car the next day, the car had been hit in the back. We notified the valet service who was helpful in taking pictures and filing the claim. However, the valet service insurance company claims that they are not responsible with no further detail (picture of the damage attached). This is now $2,000-$3,000 damage to our car with no ramification. We would have been better off parking in a Spothero self-parking lot near the hotel. Lesson learned. - Breakfast at Miru is ok. It is not a traditional breakfast or buffet. This makes it harder for kids. We will likely be back, but will avoid the valet at all costs.

I made this trip with my mother to run the Chicago marathon and again I was welcomed with all the care and attention by the amazing team of the Peninsula.The hotel is fantastic, the accommodation is super spacious, modern and comfortable. The hotel is located in Chicago, along with a complete spa, heated swimming pool and jacuzzi, a SUV service with driver, a courtesy to guests (a 2-mile radius from the hotel). I would like to give a special thank you to Christina Subida, who was spectacular with us in all senses.

I stayed with my mother-in-law for mother's day this May. I heard so many good things about this hotel brand but never had a chance to try. Everything was gorgeous and luxurious except for the swimming pool. I loved the decorations of the hotel lobby. Looked so much high class just like I expected from The Ritz-Carlton. This was my first stay at The Ritz-Carlton hotel and I really enjoyed it. I got 20% off from the restaurant due to my platinum status. Food was delicious and price was reasonable but I wouldn't say it blew my mind. Gym was very spacious with lots of equipment. Some areas even have lake view. Pool was okay size with lanes but didn't feel luxurious pool at all. I couldn't get room upgrade to lake view but they gave me room #1902 and it had both city and lake view. The receptionist said that they do not count under 20th floor as lake view but my room had a fantastic lake view. You will need to ask them to give you 19th floor room facing lake so you could enjoy both city and lake view. I highly recommend this room if you want luxurious staycation. This was my first stay at The Ritz-Carlton but certainly will not be the last one!

I had a very good experience staying at this hotel. First of all, the hotel room is very comfortable, the bed is neat and clean, and it provides me with a good sleeping environment. In addition, the hotel's facilities are also very complete, including free high-speed Wi-Fi, air conditioning, mini bar, etc., which met all my daily needs. The hotel's restaurant is also great, providing a wide variety of food options, allowing me to enjoy delicious dining services during my stay. More importantly, the hotel's staff have a very good service attitude, are enthusiastic and considerate, and solved various problems I encountered. Overall, I am very satisfied with my stay in this hotel.

Very good location. The hotel is nearby skydeck and we walk there to save time and parking fee. Besides the lounge is good. But it's closed during weekends that I don't understand the reason. We use suite coupon to get a corner luxurious suite which is really huge,especially the main bathroom. Overall I recommend the hotel for Bonvoy high level members.

It's very clean and the service is good. It's right in the city center. It's convenient. It's suitable for friends who like to go to scenic spots. But if you drive there, the parking fee is a bit expensive! !

The bed was literally the most comfortable I've stayed in the US. very quiet. But don't choose the side of the train tracks. The steak 🥩 upstairs is also very good, and the waiters are very nice Please tell them that they need cleaning every day when you check in, otherwise there will be only turndown service when you come back. This is the only thing that makes me feel unsatisfied