Booked through Luxury Escapes Voucher for 4 nights. Arrived one day late to check-in due to miscommunication, was not contacted by hotel to check whereabouts. Was greeted by helpful reception staff, and champagne. Staff did honour voucher inclusions ie. drink vouchers x8. Difficult to park to check in as not much space for car at reception. Secure parking was good, but the closest car park was still quite a walk from our room, especially in the Broome heat with a lot of luggage as we were on 6 week road trip and no assistance offered for luggage. Car park filled up quickly, and we were left with spaces even further away at times. Room was adequate, exhaust fan in bathroom very loud, ironing board broken (replaced upon request), no complimentary water in fridge, unlike other cheaper hotels. Good television, nice private balcony, good quality toiletries, otherwise unremarkable room. Breakfast was tasty, with good options. Beautiful to sit out overlooking the sunset at the sunset bar. Ocean pool nice, but food only served until 4pm, drinks only until 5:30pm despite plenty of guests still at the pool at 5:30. Advised to utilize sunset bar after this time. Unfortunately, not all restaurants open due to Covid/ off season. Good cocktail menu and quality, different menus at each bar. The resort was well staffed, and maintained, however seemed to be lacking the luxury resort feel we were expecting, especially for the price. Unfortunately it falls short in some areas and did not quite live up to expectations. Overall, unremarkable stay, nothing special.
- phoebeh30
Broome and the Cable Beach Resort were a wonderful surprise, we enjoyed every moment! February/March is our yearly Bali break so we decided to try out Broome due to COVID travel restrictions. The resort service from airport pick up, check in, restaurants and by the pools through to check out and airport drop off met and exceeded our expectations. The room was delightful, spacious and clean - overlooking the adults only pool. Both pools were big and deep with plenty of sun loungers and places to sit. Food menus were limited and a tad expensive which was a shame, it would be nice to have a little more variation between each pool and room service. Cichetti Club for dinner was a highlight, the service and food both wonderful. It reminded us of being in Italy 🇮🇹 All up we had 6 amazing nights and could have happily stayed another week!
- BelBLThompson