Novotel Budapest Danube Map, Address, Transportation & Nearest Stations and Airport

The best hotels in Hungary During the stay just in time for the National Day fireworks display Occupies the best view Spectacular Delicious cake presented by the hotel The staff is also very nice very satisfied Changing to the riz swimming pool actually limits the swimming time of children The geographical location of the hotel facilities cannot be compared with the four seasons

Booked for 4 nights. Had problems getting in but man on reception very helpful. Had booked a city view room with twin beds as I went with my sister. Was shown to a double room. Explained about booking was shown a twin room with really high step down/up to bathroom. We are both well into our sixties and have mobility problems. After our 4th trip the rickety lift we went back to our original room and given another room on the same floor. The next day we moved to a twin room which overlooked the courtyard and I presume was previously a store room!! Having resigned to the fact that we could not spend more time complaining we accepted. Half way through shower it went cold and we Alison had no heating. We complained and were told all the hot water had been used and we needed to give the boiler time to refill. We went out for the day and returned to a freezing room and no hot water. No one on reception so went down to the restaurant which is owned by the hotel. Poor waiter didn’t have a clue. We were due to attend a concert so had to leave. When we returned the night receptionist asked if everything was okay and we told him about our situation. He said each room has its own boiler so it must be broken 😡 He went to look at it and the fuse had blown which he fixed. We complained the next day to the Manager who refunded 2 nights. However our trip had been ruined and we will not return. The location is amazing and the man on reception at night time was very helpful the building is very quaint but not very clean.