My husband and I went here for our honeymoon 2 years ago. We thought the hotel was absolutely beautiful, the views were stunning, and the food was good. We did, however, have a run in with a member of staff. We had booked in for dinner at the hotel as we had done nearly every night for our stay, and there had been a storm. However by the time of our reservation, the storm had passed, there was just a bit of rain so we happily went down to the restaurant. I cannot remember the name of the waiter, but upon us walking into the restaurant he immediately started screaming at us to get out, that they wouldn’t be serving us, couldn’t we see the rain, all this kind of stuff and told us if we wanted to eat we should go into town. He did this in front of other guests who were all seated and eating, but my husband and I were in such shock we immediately turned and left. I was also clearly heavily pregnant at the time, so found this behaviour utterly abhorrent. It really tainted my memory of the hotel, which is such a pity because we had a beautiful time otherwise. Based on this experience alone, however, I wouldn’t return. I’d rather stay somewhere where the customer is looked after better than this. I’d urge anyone booking to know that for the most part, the staff were very good, so it’s really sad to come away with this review, but it was so bad and shocking I still remember it two years on.
Great hotel. Everything is clean, beautiful, tasteful. The location is convenient, away from the noisy center, so there is perfect silence at night. The staff is friendly and courteous. The men in the restaurant simply captivated us: kind, caring, attentive, especially Franco with his charming smile. True Italian hospitality! How delicious!!! My wife is lactose intolerant, so they customized all the dishes and compliments individually for her. It’s incredibly nice, thank you all so much! The room is comfortable, clean and the view is fantastic! We will definitely come back here! We recommend it to everyone from the bottom of our hearts.
- Evgenii