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Located just in front of Da an MRT station, very convenient. Clean and comfortable hotel, love to stay here and will surely come back

It was an incredibly enjoyable experience! From the hotel's facilities to the service and overall ambiance, everything left a lasting impression on me.

The room is supreme and comfortable when you need hot springs anytime. The location was far beyond the city or city. The view was excellent for photo taking for the background.

Hotel is located in the glamorous district of Xinyi. It’s in walking distance to fancy malls and 101 building. From the pictures of the rooms, you can see the hotel has moderately aged but still decently maintained. It’s functional and bright but does not fully adhere to the chic Le Meridien vibe. I wish the management can redesign the hotel to suit it more to the brand during next revamps. My SNA got approved to the junior suite and thank you to the team for assigning a corner suite for my stay. It is the same size as the regular suite but closer to look at the 101 building. However it may have some noise from the bar right outside and some events down on the street. Luckily it only lasted until before 11pm which is totally reasonable. The bathroom however, is gigantic. It’s nearly too big that wasted some space. I do not like the breakfast option in this hotel as it does not taste good. The options are not that much and most are really mediocre. I hope they can improve their F&B if I visit next time. The lounge is also very small. It’s easily full and the bar /snack area is tiny, same as the Renaissance. The lackluster food and self served cocktails are a let down for the premium price tag, pricing at almost the same as the W nearby. The pool is big and good for lap swims. However, I believe there are many locals joining the health club in the hotel which makes the already tiny hot bath area cramped and wet towels everywhere. People are also taking so loudly which kills the vibe. I immediately walked out as it is not relaxing at all. All in all despite the letdowns, I still think it is worth a visit due to its location, functional rooms and friendly service.

We chose a Japanese-style tatami room. The room was smaller than expected. Basically, we couldn’t use the bathroom because we went to soak in the public pool. The supplies in the room were from Shi Shuya. All the drinks in the refrigerator were free of charge. The complimentary rice The fruit and pancakes are also delicious. The breakfast is small but beautiful, and the taste is refreshing and delicious. The view from the restaurant is the Beitou Hot Spring Museum, which is very beautiful. The hotel has free tea ceremony viewing and tea tasting. There are also many scenes for taking photos in the hotel, which is a very relaxing environment.

The interior and room facilities are outstanding. Professional service. Very nice cocktails in the bar ;-)

A very well maintained hotel, clean and in good condition. It's near a night market, and has lots of other restaurants nearby. The room was spacious, stayed in a two twin room, but the beds were more like full size. I requested the beds to be put together but due to the layout of the room, they could not. There was a shower and bathtub. The rooftop also has great views of Taipei, Taipei 101, and SongShan airport and mountains in the distance. I also received two apples as welcome fruit. The hotel could use some updates (e.g. automated sinks and toilets) otherwise a very pleasant short stay.

The lobby is a homey looking place, where a library (of sorts) as the centerpiece. Visitors or guests can chill on the comfy sofa and read or book (or two). There is even a children's corner. We were warmly greeted as we were ushered to the reception upon arrival. The friendly warm smiles of the concierge and receptionist was appreciated. Although we had booked via Expedia, we were pleasantly surprised when we were upgraded (from the Qiyan room - 33 sqm to the Fenglin room - 36 sqm). The room was spacious and luxurious: the fixtures were relatively new, so that was a plus, especially with the complimentary Hermes toiletries, snacks, drink and deep soak tub. Book lovers rejoice as the main feature of the hotel's lobby is a very big open concept library, filled with booked from floor to ceiling, which you can borrow. The room was really spacious, luxurious and clean. The complimentary Hermes toiletries, snacks, drink and deep soak tub were a big plus. The only thing missing was the view from the room but everything else made up for it. There was plenty of welcome (complimentary) drinks and snacks which are replenished each day; perfect for that session in the ensuite hotspring tub, or after an exciting day out and about exploring. The free minibar consisted of imported mineral water, sparkling water, and juices. The little snacks (such as cookies and puddings) are made freshly by the chefs daily. The room in general was well maintained and the bath spacious - the perfect place to wind down after a whole day of sightseeing and walking. The bathroom area is separated into wet and dry ensuite hotspring tub, and a bidet toilet. Overall, it was an enjoyable and pleasant stay. It would have been better if there was more signage on where to wait for the shuttle to the MRT station. The interior decor was pleasant and cleanliness maintained. Most of the staff did an excellent job and enhance the stay experience further. It is an ideal place for rest, relaxation and pampering (from the hassle and busyness of life). We definitely enjoyed ourselves, and would want to visit again! What stood out was the incredible service and attentiveness of the staff. They were thoughtful, and made us feel welcome. My iPhone charging cable had died on me and the reception staff loaned me one (with a smile). Checkout was also a superb experience: we had requested for hotel transport to the airport for our morning flight, and we were pleasantly surprised with a take away breakfast set before departure. It was a nice gesture. My only gripe would be the clarity and timing of the free shuttle to the MRT station. There was no clear signage and no one told us were to wait. So we waited at the lobby, only to realize we had missed the shuttle.

Enjoyed a warm welcome at Grand Hyatt Taipei on Friday 1st Nov after the super typhoon Kong Rey hit on 31st Oct. The room was ready for us when we arrived at 3pm. We did not get the Taipei 101 view - will get it next visit🤭. Hotel gave us late check out at 2pm….really wonderful! And please enjoy breakfast at the hotel…the variety is huge! Nearest mrt is at Taipei 101. Recommended… yes lots of rumours that it’s ******* etc but we did not feel or see anything weird.

I booked a hotel to celebrate my birthday, and booked a city view room through Trip.com. When I checked in and entered the room, the view was completely different, and all I could see were the roofs of old houses. I checked with the front desk, and the female staff member, Ms. Ye, told us that we could change to a city view room if we paid extra. I can't believe it! I booked a city view, so why would I have to pay extra? Also, the hotel called the day before to confirm the reservation and said that they would accommodate my birthday celebration on Friday the 12th. It ruined the stay that my family had made so much effort to arrange. It was very unpleasant.