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A different experience with a baby! After check-in at the Rosewood Hotel in Cancun, you enter the room by boat. Each room is equipped with a butler. You can ask the butler to help you wherever you go or book a restaurant. There is a large bathtub in the room and an outdoor shower. There is also a special dressing table, the welcome gift is also very good, and the housekeeper also helped us adjust delicious tequila. It's just that the swimming pool outside the room is a bit small, but the magnificent private beach is still great👍, the hotel also equipped each room with bicycles 🚲, the baby had a great time, in general, the recommendation index is 5 🌟🌟 🌟 🌟 🌟

As the Banyan Tree service did not have to say, that is, the charges are expensive, even the expensive is not good for hygiene, the pool villas, the small collapse in the yard can not lie, placed in the corner of the eaves do not say mosquitoes There are many ant bugs and a lot of spider webs. It looks dirty. The colony is also covered with insect secretions and spider webs. The partitions in the room are all gray, which makes people feel uncomfortable. And if it is too far to go to the beach, it is not convenient. It can only be said that this Banyan Tree is relatively backward, not as good as the nearby Viseroy.

There is no need for golf. You can stay in other good hotels at this price. The restaurant is delicious, but all-inclusive is not recommended. The price is not as good as a la carte.

The service is given 3 points because as long as you stay in this hotel for the first time, they will sell you a membership, saying it takes a few minutes, but it turns out to be a few hours, wasting the time of the guests

Firstly, the staff were fabulous. In the restaurants (Miguel and Carlos), bars (Andres) and at the pool (sorry I can’t remember the lady’s name at the adult pool). The room (villa 15) always felt damp and foisty. A couple of issues we had were resolved quickly and followed up with a call from reception. Bed was very comfortable. We had a kitchen area which didn’t even have a tea spoon in it. We took one from the restaurant (sorry) so that we could make a cup of tea in the room. We were there when a storm hit and there wasn’t a lot to do. Goodness knows how people kept young children occupied. The weather wasn’t the fault of the hotel, but they maybe need to provide space where activities can be done during adverse weather. The food on the whole was very good. Personal favourite was the Italian. The only down side was it got very busy with long wait times. Poor Diego trying to keep everyone happy, but he did a great job. It would have been better if seating was provided while you waited for the Italian (sometimes 2hrs) as sitting on a pool bed wasn’t the best experience. Thai and Brasserie were also good. We weren’t impressed with the Mexican. Music was very loud and the food very average, but that could have been what we picked. I enjoyed being able to go to a restaurant every night rather than battling round a buffet (which was closed). I didn’t mind the waiting around with your buzzer and a drink We really enjoyed the adult pool. Very quiet and relaxing. The restaurant there was also good for a lunch time One thing I would suggest as an improvement is that other than the plaza there’s nowhere to sit and have a drink in the shade unless you’re on a sun bed. This felt a bit odd but didn’t spoil our stay. It was enjoyable holiday and with a couple of minor tweaks it would feel special

The hotel is on the beach of Carmen, the beach is super beautiful, the hotel is next to the beach, go straight out! The rooms of the hotel are not big, they are all two-story small buildings, one with four rooms, the environment is OK, but the room setting is very general, if you have high requirements for the room, it is recommended to take a look. This is the cheapest all-inclusive hotel, with two restaurants and a pool bar. In the afternoon, the swimming pool has a fitness instructor with dance exercises. The hotels along the coast are all on the same beach, so no difference. Overall, the price is okay.