Schmiedhof Alm Map, Address, Transportation & Nearest Stations and Airport

I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!! لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه

We stayed for four nights and only booked with breakfast. We had high hopes given all the good reviews the hotel has received. The overall experience was not terrible, but simply a disappointment. While the reception area feels fairly modern and refurbished, the rooms (or at least ours) had seen better days and should have been refurbished 10 years ago. Carpet in the hotel room had plenty of stains and most of the interior felt really outdated. This also goes for the pool area, which felt a bit crowded at times and the had very little excitment for the kids. The few toys that the hotel had at the pool area were broken and there was no area suitable for the smaller kids. The bed itself was neither good nor bad, but the pillows were hard and possibly old which made them hard to sleep on. The view from room was a train station and the main road which made it difficult having the windows open during night, resulting in a very hot room most days. The food at the restaurant was mostly tasteless so we decided to drive into town two of the evenings. The terrace is nice and was, together with convenience, only reason for us to dine at the restaurant a second day. Breakfast had many choices and was ok, but not more than that. Most of the staff was quite ok, often trying their best to serve although that also included instructing some teenangers working there as well. The reception was a real low point however. Feeling unengaged and jawned in front of us as we stood talking to her. It felt like this hotel was aspiring for something bigger but did not succeed in any area - compromises all over. Usually there are some comprimises, but it was all over unfortunately.