Shinola Hotel Map, Address, Transportation & Nearest Stations and Airport

Great place to stay with access to public transportation and walking distance to convention center and riverfront. The staff is friendly and helpful. They will assist you with just about anything. I had the pleasure of meeting Shellena, who is in charge of housekeeping requests, and she ensured I had extra coffee in my room. Everyone there was so pleasant, and the hotel is very elegant. Will stay again if we ever return to Detroit!

Colleagues went to the United States for a business trip and helped him choose a hotel. The service was quite good, the facilities were ok, the price was not expensive, and the basics were not bad. Mainly interested in parking free, haha

The room was ok. The location is also very good. The gym is huge and has a lot of equipment. Downstairs is the General Motors showroom. The breakfast was a bit poor. I was a bit annoyed at the long queue when I checked out. Since I had to catch a plane, I threw down my room card and left.

I wanted to like this hotel, but the reality is I wouldn't stay here again. The service and amenities do not match the price point of this property, which commands $400-500+/night rooms and $48/night parking. Too many problems, some big some small, that all added up to be a disappointing experience. Some examples: * Biggest problem was the mattress! They are incredibly soft to where my 5'10, 150 pound frame sunk legitimately halfway into the mattress. Any support the mattress had has been softened by the body impressions of prior guests I'm sure. I had a lot of trouble sleeping because of this, like I was sleeping on a slant rather than flat. I've never experienced this before. * Phone did not work so there was no way to contact the front desk * They don't respond to the feature in the Marriott app where you can text the hotel staff with requests - we asked for a second robe as you'd think should have been provided when I said there would be 2 adults staying in the room... (in general the front desk staff has some nice people and some rude people). * No luggage racks, even when requested. Why am I on the floor accessing my sprawled luggage? * The room thermostat and HVAC were not designed well. We walked into the room on a chilly 64 degree day and the AC was blasting, it was frigid in the room. We turned on the Heat but even after 30 minutes there was still no warm air coming out. If we turned on the AC at all it would freeze the room with vast quantities of cold air but if you click it off the room gets humid... * After being out all day we got back to our room at 5:30pm and housekeeping hadn't even come yet. * We were on a high floor but the noise from outside (car noise, people yelling) was very loud. I don't experience this when I'm in Chicago or NYC... I imagine they cut corners on the windows and other soundproofing during the renovation. Bring a white noise machine. In short, I would say that this hotel wants to be upscale but doesn't know how. I've had better stays at Westins. Peel back the wallpaper and decorative furniture and this is actually a pretty bad hotel deep down.

Perfect location in downtown, walkable to the sports arenas, shopping and restaurants. We were upgraded to a studio room that was large and included a kitchenette, counter w/stools and sofa. The room and hotel were very clean and included hardwood floors. Breakfast was good. The staff was great. Tiara and Ricka at the front desk were awesome and help us with the recommendations and downtown events.

The hotel was beautiful. My daughter and I really enjoyed our stay. We were in town for a concert at the little Caesar arena and this hotel was in a prime location. I will definitely be going back.

The location of the hotel in downtown Detroit is very good. There is a good sushi restaurant nearby. There are also shake shack, star father, McDonald's and so on nearby. There is no slippers in the room, you need to bring your own. The room is not too big but it is enough, the night view outside the floor-to-ceiling windows is beautiful. Overall the experience is good.