The Hermitage, A Tribute Portfolio Hotel, Jakarta Map, Address, Transportation & Nearest Stations and Airport

This hotel is next level! Stylish, comfortable, efficient. Yet incredibly warm, hospitable and genuinely welcoming. The suite (3004) was a marvel of design and comfort. Luxurious Le Labo bath products, smart toilet, the most comfortable bedding, overlooking the skyline of Jakarta. You will not want to leave your room. Except you must because what awaits you every morning is the best breakfast in the world! Danang the pastry chef makes the best egg benedict and French toast. You will be spoilt for choice in the dining room. But best of all, it's the staff of the Park Hyatt. They are just wonderful! They could not do enough for us.

Outstanding and beautiful hotel - well organized and attentive staff. Easily comparable to top end hotels I have stayed at in Dubai and elsewhere. Food is excellent - room service is prompt and offers a wide choice from all available restaurants. Indonesia Plaza next door was hugely helpful and convenient.

The room is large, the location is very good, in the plaza Indonesia upstairs, opposite the grand Indonesia, plaza higher end, grand ordinary, dining is very convenient. But when I went to build a road, it was very inconvenient to come out. From the airport, I could take a small train, then I would take a stop at the mrt subway. When I came, I listened to Google Maps, went from BNI city to the hotel, exhausted, and both In the road repair. The hotel is not far from the Memorial Tower and the National Museum. It takes about 20 minutes to walk, but the memorial tower and museum are not worth a visit.

Exemplary in every aspect, this hotel redefines hospitality through personalized and professional service. Much appreciated for a great hospitality, Ms. Angelina(Head of House), Mr. Fairuz, Lulu, Innes, Salsa, Zidane, Karina, Rifan, Erland and Andry! From the moment I arrived, the staff's warm welcome and attention to detail set the tone for an unforgettable stay. Personalized recommendations showcased their commitment to enhancing our experience. The seamless blend of efficiency and genuine care was evident in every interaction. Whether it was the front office team's insightful suggestions or the housekeeping team's meticulous attention, each staff member demonstrated a passion for ensuring our comfort. This dedication, coupled with luxurious amenities, made our stay a sublime fusion of indulgence and top-notch service. A truly exceptional destination for the discerning traveler.

Give them a few weeks to settle down before going. They're not ready yet. This is my first time trying Pan Pacific, and it was a terrible experience. I have always been a fan of Pan Pacific and Parkroyal hotels. In fact, a few days ago, I was at Parkroyal Kuala Lumpur, and the experience was awesome. But at this Pan Pacific, the service was terribly slow. I asked a simple question about their food, but they only returned my call after two hours! Luckily, Plaza Indonesia is nearby, so I could book some food. The food at the club is for those who are tired of 'Indonesia.' It's too westernized. There should be more options. As for the room, I am deeply disappointed as their TV couldn't connect with my phone, so there wasn't much entertainment. I called twice to ask, but they were unsure about it and didn't bother to come to the room to check. I went down to the counter and told them I was going out and wanted the TV fixed when I returned. Unfortunately, it was still the same. I ended up watching from my iPad. Even the radio/speaker wasn't working. Additionally, I was promised a free gift but couldn't figure out what it was. Then again, they just opened, so I can't blame them entirely. I just think they're not ready yet for customers. To be fair, some areas they did well: - The shower experience was really good. - I requested a birthday setup, and they were able to cater with banners and a cake, nicely presented. - Club facilities such as gym, swimming and steam room were great as well I wanted to return to Pan Pacific tomorrow but had to cancel the plan. I hope Parkroyal Service Suites will be better tomorrow.

As usual kempinski have their own standard in hospitality industry. They employed good staffs And also try to perceive what each individual needs are. How ever during this 2 nights stay only this 2 small flawed. 1. The shampoo was not in my bathroom and need to get the housekeeping to sent later. How ever probably need for the supplier to change the Color of 3 bath amenities since during busy time will be easy for them to set in the room. For your information shampoo and shower gel are same colour and the writing was very tiny. The other is during breakfast on Sunday. I know it was busy morning but I’ve ordered a new coffee and went to the smoking section to make a call and when I’ve return my table was reset and someone else have taken the table. Possible to put a signage or code for the occupancy of tables since even though the staff are well trained but some how some message was not translated as what customers wish for so I just went back to my room with only with half full stomach.

Marvellous place to stay Convenient location to reach other places! Connected to the nearby mall with easy access to the supermarket and other requirements. Breakfast buffet - tasty too Excellent service

I vacation with family .. the facilities of hotel in mulia senayan very beautiful.. especially at fitness center . This hotel have very big fitness center and many complete equipment and have tennis court I really enjoyed .. very big thanks for staff Ridwan and sukarmin very helpful. Thank you