Venice City Apartments Map, Address, Transportation & Nearest Stations and Airport

The hotel location is great, it is very convenient to call watertaxi directly to the entrance of the hotel, the hotel keys are very nice, and welcome wine and chocolates are provided. The hotel's breakfast has many types and is delicious. The toiletries are from Parma ~

The service at the St. Regis Hotel is very good. The staff are warm and thoughtful. It is definitely a 5-star service. The facilities and environment are also first-class. It is also very close to St. Mark's Square. It only takes about 2 minutes to walk there. Of course, the price is A bit expensive, but reasonably expensive. This is a very good memory for me in Venice. I will stay here again next time I come.

Absurd attitude of the arrogant and presumptuous staff. We stayed during the Venice Biennale and obviously the price of the hotel was completely out of the market, but we know that it is like that in that week. €208 for a hotel that you would normally pay €70/80 just because it is in Venice. Small and uncomfortable room. There were no shower towels in the room but it didn't matter because we were in a hurry and only had to sleep for one night. The reception is deserted at 8 so we didn't ask anything and we passed by without asking anything. In the morning we check out and leave for the return trip. They call us accusing us of having stolen two bathrobes that they had put in our room, we are shocked but we ignore it and reply politely by saying that they were not there and indeed the towels were also missing. Half an hour later they called us back with a more annoyed tone telling us that the towels (so no more bathrobes) were definitely there. When we point out that he said bathrobes he tells us ”I speak Italian well”, yes definitely but maybe you should stop drinking first thing in the morning. He asks us for an email with the IBAN. Without words ! I wouldn't even have written the negative review for the conditions of the room, but given the rudeness it's honestly absurd. I pay €208 to a hotel without saying a word and then I steal towels or bathrobes or anything? I advise you to be seen by a good person, I'll pay for it, so I'll reimburse you for the phantom bathrobes/towels!

Very nice hotel in Lido, a superb quiet oasis. Nice swimming pool and beds in a beautiful garden. Moments away from waterbus to San Marco in Venice. Just perfect. Rooms are very clean, shower is great. Breakfast is also very good, ladies serving are sweet and polite. The other personel: Hassan is a perfect gentleman at the reception, Maurizzio too is a real class gentleman. Giacomo and Milton are your friends, very sweet guys who'll do everything for you. The only negative aspect would be Roney, a guy who seems to see a problem in everything or at least finds a seed to start a discussion every time you gonto the reception.

We stayed 2 nights at this beautiful hotel in the heart of Venice. Small with less than 45 rooms. Very luxurious rooms and common areas. The staff were all very friendly and attentive. Everything about this hotel was perfect. We plan to return next year. One of our top 3 hotel experiences ever.

Room facilities and sanitation are OK; the staff service attitude, courtesy and thoughtful are very good, and they also take the initiative to give drinks; the new hotel is indeed more fashionable and novel, with a sense of technology and modernity, so that I use voice, so as not to type the result is comfortable and pleasant; The air conditioning in the hotel lobby is very sufficient and powerful, so that Italy 🇮🇹 summer travel is cool and comfortable; breakfast is OK; the location is very good, very close to the shopping mall business district, many main attractions can be reached on foot, and the safety factor is high; A pleasant stay experience, it is worthy of a new five-star hotel with high evaluation. For your reference only.

Dear P. Grasso Hotel Staff and management, Hope all is well!! I’m just checking out after two wonderful days at your hotel. I would like to express my complete gratitude and congratulate everyone who interacted with us. I’m used to traveling to five star hotels across the world and thus familiar with an outstanding hospitality. Fortunately you guys exceeded my expectations. Not only for the hotel’s amenities, space, comfort, decorations etc. but also, and most importantly, the staff. Would like to express my complete gratitude to everyone. Specially, the ladies from the breakfast Manuela and Vania, the front desk staff, Eduardo, the guys who received us upon checking in and also the staff who served our Room service. Congratulations on everything. Hope you guys keep on excelling! When I decide to visit Venice again, will definitely stay here! Hope you guys have an amazing day. Warm regards,