Apartamentos Vive Madrid - Casa Arriaza Map, Address, Transportation & Nearest Stations and Airport

Incomparable room bath supplies All in large bottles…. The hotel is very new. The service, area and location are nothing to say. I personally think it is the best hotel in Madrid.

The room is comfortable and warm, with a good view! I had a fever when I arrived at the hotel. I called the front desk and immediately helped find a doctor to come to the hotel for diagnosis. The service was warm and thoughtful!

Can be an extra bed, we are 8 years old and there is no extra bed fee. But this time the hygiene is not good. On the day of the check-in, the bathtub in the room was all sand and stone. It was not cleaned. Waiting for the waiter to open the night bed, I asked for cleaning. In the evening, I went to the small garden to rest, and I ordered a glass of champagne. The waiter actually used a glass of water-filled glass (estimated to be washed and not dried) and poured champagne directly to me, hehe! The next day, the children will sleep more than 7 o'clock in the afternoon. As a result, the children's bed and the quilt are inexplicably wet. Later I went to the front desk and asked them to make better bedding. Very hurt. In such a good location, the rest of the hotel is very good, it is a sanitary situation, it is unacceptable.

Shopping is more convenient, the Chinese restaurant downstairs is awful, and the afternoon tea in the garden is OK. Said it is a suite, but it is not. Just a low screen separating the bed and the sofa to the suite? ! The room cleaning is done well. Breakfast is relatively monotonous

Spain has lived in the most satisfying hotel. Although the hotel is not big, it is exquisite, the service is impeccable, the spare parts are full set of L'Occitane, and extra bath supplies and hand cream are given. The favorite photos are taken on the balcony of the room. Very Spanish style, breakfast menu can be single point, rich choice, highly recommended!

JW Marriott has never been disappointed. The decoration style is very in line with my preferences. The small balcony in the room is a plus. The location is also in the city center. It is very convenient to go everywhere. I will stay here next time.

As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

The restaurant is very elegant, silver utensils, breakfast is rich in variety, we are travelling with parents, so the hotel gave us two rooms to the door, and there are doors outside the door to ensure privacy, near the hotel is the Lichi Park. There are subways in the surrounding area. This old hotel has no service and management. The room is quite big. The price is considered to be very high in the luxury hotel. The most satisfactory hotel in Spain is the Wellington Hotel.