Best Three Star Hotels in Altona North

Very disappointed with my stay at this venue. I was there for 3 nights and after the first night I was looking elsewhere for accommodation. There was a knocking sound coming from the ceiling all night which was similar to Indian water torture, needless to say, had hardly any sleep. I approached the front counter in the morning to ask about the noise and was told that management are aware of the issue and they've had tradesmen checking it out. Apparently it has something to do with the new heating system in the games room and there is nothing that can be done about it. I asked if I could change rooms but was told it happens in all rooms, it wouldn't make a difference. Poor form Night cap, this should have been conveyed when the booking was made. The cleaners came through twice and on both occasions left the fridge door open which let my drinks warm up to room temperature. The first time it happened I had pizza in the fridge which had to be thrown out. These people couldn't even make the bed properly, leaving the sheets screwed up in the middle of the bed and just covering it over with the doonah. Never again will I go to a Night cap venue, it's obvious they have no care for the paying customers.