Jl. Jend. Sudirman No.88, Bintan, Kec, Dumai, Riau, 28812, Indonesia
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Highlights
Varied breakfast
Ideal location
Free parking
Lots to do
Amenities
Sauna
Conference room
Wi-Fi in public areasFree
Gym
Restaurant
Private parkingFree
All Amenities
Property Description
With a stay at Grand Zuri Dumai in Dumai, you'll be within a 5-minute drive of Siak Castle and Taman Bukit Gelanggang. This spa hotel is 1.4 mi (2.3 km) from Dumai Port and 2.4 mi (3.9 km) from CITIMALL Dumai.
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4.6/5
Great
The staff are friendly and helpful rooms are simple and nice
All 186 Reviews
Surroundings
Airport: Pinang Kampai Airport
(8.5 km)
Landmarks: Masjid Muslimin
(150m)
Landmarks: Masjid Darul Jadid
(240m)
Landmarks: Gedung Rao-Rao
(250m)
Landmarks: TUGU ICON KOTA DUMAI
(260m)
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5
President Suite
1 King bed
50m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5
Superior Double Room
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8
Executive Deluxe Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6
Superior Twin Room
2 Single bed
25m² | Floor: 1-5
May not have a window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Show 4 Remaining Room Types
Guest Reviews
4.6/5
Great
186 reviews
Verified Reviews
Cleanliness4.6
Amenities4.4
Location4.6
Service4.6
Average for similar properties in Dumai
Most MentionedGuest Impressions
AI Summary
Grand Zuri Dumai Hotel impresses with its cleanliness, central location, and friendly staff. Guests appreciate the varied, delicious breakfast and comfortable, quiet rooms. However, some may find the rooms simple.
Imad@Al
January 24, 2025
The staff are friendly and helpful rooms are simple and nice
Erick Huang
December 14, 2024
Hotel is clean. Location is good. Staff friendly
Will come again
H.Joe
March 4, 2025
Good place to stay as traveller during business trip with lovely breakfast
JP33
May 30, 2024
This is always my choice when I come to dumai. Location is at central of town.
Hotel is old but clean. Breakfast is so so.
The hotel is beside the main road expected noisy from traffic.
Guest User
January 17, 2025
The hotel is quite run down. But overall was ok not too bad.
Services & Amenities
Most Popular Amenities
Sauna
Conference room
Additional charge
Wi-Fi in public areas
Free
Gym
Restaurant
Private parking
Free
Wake-up call
Outdoor swimming pool
Taxi booking service
Hot springs
Beach bar
Massage room
Multi-function room
Bar
Luggage storage
Priority airport pick-up
24-hour front desk
Conference room
Gym
Restaurant
Outdoor swimming pool
Hot springs
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Front Desk Services
Safe at front desk
Wake-up call
Concierge service
Luggage storage
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Room service
Bar
Public Areas
Elevator
Health & Wellness
Sauna
Gym
Hot springs
Mountain biking
Off-site
Massage room
Activities
Beach towels
Public beach
Beach umbrellas
Beach bar
Cleaning Services
Clothes steamer
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Assistive listening devices
Safety & Security
Intruder alarm
CCTV in public areas
Security personnel
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age
Fee
Adult
Free
Breakfast
TypeAsian, Continental, Full English/Irish, Halal, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 100,000 (approx. US$6.09) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
Opened: 2006
Number of Rooms: 109
With a stay at Grand Zuri Dumai in Dumai, you'll be within a 5-minute drive of Siak Castle and Taman Bukit Gelanggang. This spa hotel is 1.4 mi (2.3 km) from Dumai Port and 2.4 mi (3.9 km) from CITIMALL Dumai.
Relax at the full-service spa, where you can enjoy body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Cerenti, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 109 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
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Frequently Asked Questions
What are the check-in and check-out times at Grand Zuri Dumai?
The check-in time at Grand Zuri Dumai is 14:00 and the check-out time is 11:00.
Does Grand Zuri Dumai have a swimming pool?
Yes, Grand Zuri Dumai has a pool.
Are pets allowed at Grand Zuri Dumai?
No, pets are not allowed at Grand Zuri Dumai.
Does Grand Zuri Dumai provide breakfast?
Yes, Guests staying at Grand Zuri Dumai can enjoy breakfast during their stay.
Breakfast option(s): Asian, Continental, Full English/Irish, Halal, Vegetarian.
How much does it cost to stay at Grand Zuri Dumai?
Prices at Grand Zuri Dumai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Grand Zuri Dumai?
The closest airport is Pinang Kampai Airport, and it is about 15 mins from hotel by car (8.5 km).
What is the cancellation policy for Grand Zuri Dumai?
The cancellation policy for Grand Zuri Dumai varies depending on the type of room and booking conditions.
Does Grand Zuri Dumai offer airport transfer services?
Yes, Grand Zuri Dumai offers airport transportation for guests. We suggest you call ahead to confirm details.