Best Five Star Hotels in Kobe

Hands down best stay so far during my 15 days in Japan and the service is really immaculate. I've been to Japan on several solo trips and this is easily one of the most memorable hotels. The staff are really nice and the hotel room view is incredible. The room they upgraded me to speaks for itself, beautiful bathroom and really good amenities. Although the hotel is situated off the mainland, there is a portliner rail service and also a complementary shuttle service to two of the main stations in Kobe city area. Really value for money.

This is a wonderful hotel to stay while in Kobe. It is just next to Kobe Harborland and Kobe Port Tower. The room we had comes with a private balcony offering a spectacular view of the harbour. The room is clean, comfortable and has full amenities. The hotel provides bus shuttle service to and from Sannomiya Station. There is also a Family Mart located at the lobby where you can buy snacks, drinks and other additional amenities. Hotel is also walking distance from a Starbucks which opens at 7:30am should you need to get your coffee and the famous BE KOBE sign. Highly recommended.

this hotel situated in very good location beside Shin Kobe Station which can get you to anywhere such as Osaka, Kyoto, Himeiji, even Tokyo. The hotel is consider rather big as compared to local Japanese hotel. Services & breakfast was excellent. Highly recommended.

Hotel Okura is very prestigious place with Japanese emperor frequently visited. One of the big conglomerates Pre world war 2. 1 year ago, Japanese emperor had visited Okura Kobe. However, it has been subpar to say the least and overpriced. Cleanliness (Stains in a lot of spots) As you can see from the photo. There were stains at bathtub. When I asked the front, they said it is inevitable due to how long it has been used. Even the washroom inside Okura had stains and dust, which is very concerning considering it’s price point Location (Good for sea views but bad for tourism, walking and traveling) The location for sea view is amazing and it’s near haborland and BeKobe. However, Meriken-Oriental park also offer the same sea view + direct port for ferry with same price point and better cleanliness. The big problem with its location is it is far from everywhere else. Some tourist spots such as Kitano Ijinkan, sanomiya city center, waterfalls and herb garden. The JR is at Shin-Kobe which is around 15min taxi. Walking is pain the ass, as front entrance is only for cars, in order to walk, you need to go through one of the three sub-entrances, which requires you taking elevator or walking stairs The location is not bad but there are hotels with better location such as ANA Crowne Plaza Kobe. Directly under the shinkansen, 5 min walk (one street) from kitano ijikan and one straight line to waterfall and herb garden. The service was also fantastic. Service (Amazing, but can’t really speak English) The only thing going for the hotel with this price point was its service. Everyone was really kind and helpful, very professional. I have seen several times staffs were struggling with English speakers but aside it’s amazing. Amenities. (It got the regular stuff but lacking minor stuff like weight scale, free newspaper etc which gets offered at same price point)

The high-end hotel that has the longest history in Kobe. It is above a free museum about Kobe. It was very luxurious, and had a wonderful restaurant for Kobe beef, but don't forget to reserve online. All rooms face a certain direction toward the mountains, but not toward the water. During our stay, the gym was not available. And the location is surrounded by luxury brands, not by the station or markets for food.

The Japanese-style room is very clean and tidy, and the view is also good. It is very pleasant to enjoy the mountain view while enjoying the breeze. The private hot spring is also great. I experienced rooms 1, 3 and 4, and I like room 3 the most. There are service staff who can speak Chinese, so there is no language barrier. There is also a special car to pick you up, so you don’t have to climb the mountain by yourself. Dinner and breakfast were booked at the hotel. Dinner was kaiseki cuisine, which was very special and filling. Breakfast was delivered to the room. It was a Japanese breakfast, which was quite suitable for the taste of people from Jiangsu, Zhejiang and Shanghai. I guess children don’t like it. The Arima Onsen town is very peaceful overall, suitable for emptying yourself and being a **.

The room is large and comfortable, with a beautiful sea view. The service is good and we can communicate in simple English. The location is also good, 10 minutes walk to Hara-teicho subway station. Kobe is not a big place and taxis are not expensive. Next to it is the Harbor Mall, you can walk straight out of the hotel lobby and walk down the stairs next to the swimming pool, it is very close

Absolutely recommend this hotel! For the price and facilities, it was a great deal. Very spacious and clean rooms with very clean onsens that are available to both public and private. The public onsen was much bigger and looked nicer than the private one. Great for couples and / or families with kid older than 7 year olds. Would recommend families and friends to join. They do have a shuttle bus to & from the hotel to Sannomiya station.

Staffs speak decent English. You should have no problem checking in. Nice staff. They provide shuttle bus between hotel and the bus station, all you have to do is ask the information centre to call the hotel for you and they will pick you up from the station. The private bath IS NOT hot spring tho. But the hot spring, especially the golden one, the outdoor ones are excellent. Great view great feel. The dinner is ok(not bad~and everything is fresh. We were just expecting more. I heard the dinner in your room would be even better but of course you’d also have to pay more) but the breakfast is really good. Again, not that the dinner is bad. Definitely worth the price. If you go to Arima Onsen, the hot spring in the hotel should be enough. Nice experience.

I have been to Arima Onsen five times and have experienced several well-known local hotels. Among these hotels, the service of this hotel is the most commendable. Every service staff pays special attention to details. Not only can they remember your room number, but also small details such as dining habits and dominant hands. They can even pay attention to vehicle pick-up and drop-off services within the hot spring town. The location of the hotel is also very convenient. It is only about 25 meters away from the bus stop, and the travel time can be accurately controlled. However, please note that you need to buy tickets more than one day in advance to take the bus. The only drawback is that this hotel is a bit old. In order to preserve the original cultural heritage, many facilities cannot be expanded and optimized. For example, the hot spring area is small and the internal staircase layout is also complicated. In addition, it is not recommended to choose the most basic room type, because this type of room is not equipped with bathing and shower facilities. In the morning, you need to go to the hot spring area in the hotel to take a bath, which is a bit inconvenient.