Hotels near Fortress Hill Customs Site, Zhuhai
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Latest Reviews for the Best Zhuhai Hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.8/5
Outstanding
CCharlene21The hotel is beautiful and decorated with a Chinese Pavillion as you enter the lobby. There are a lot of pandas decorated all over the hotel and a Christmas tree made of pandas. Though, the front desk officer who checked us in, couldn't really conversed in English, her colleagues quickly stepped in to help explain to me about our room. They were all very courteous, friendly and helpful. It made the start of our stay very pleasant. We were attended by Rita, Minnie and Jane. Jane quickly provided a wechat number that allowed me to reach out to the hotel staff with ease. She also checked to make sure we were comfortable in our room. We even scored a free upgrade to an Ocean View room, which had a gorgeous view of Zhuhai skyline and we could see Macau from the balcony. The room was very clean, spacious and tidy, my husband loves the bath amenities and my boy enjoyed bubble baths each evening. The housekeeper on our floor was very friendly, always asking if we are enjoying ourselves here and the doormen were very courteous. We had breakfast for 2 days. However, the food didn't quite meet expectations, perhaps we set them high after reading reviews. Most of the items were cold by the time we were seated, it is a very popular hotel so we had to wait for abit to get seated however the queue moved fairly quickly. I must say the hot noodle soup was pretty decent! Checkout was smooth, officers were all very nice and kept checking to make sure we had a good stay. I would return, for the price and the service - this was one of the best stays we had experienced in China.
We had an uneventful situation after checking out. We left my son's stuffed toy in the room and only realized after we arrived home late in the evening. By then, my boy was in tears as he had the toy since birth. I quickly reached out to the hotel and thankfully was attended speedily by Yuki and Jessica who got the housekeeping team to search for it. By this morning, they located the toy and arranged to deliver to us. At this time as I am writing this, the toy is on its way back home. I cannot be more thankful, so thank you to everyone mentioned, you have been nothing short of excellent! Happy New Year to the Sheraton team!
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4.7/5
Outstanding
GGuest UserHengqin Bay Hotel Changlong is the first choice
A very good accommodation experience❤️👍🏻
Whether it is facilities or accommodation conditions, scenery, sea view and garden scenery, they all have their own characteristics.
Suitable for all ages such as parent-child, family, business, etc.
Parent-child fun is more recommended. Non-winter is the next non-winter. The items are more abundant.
Water amusement park, flamingo zoo, parent-child reading are all suitable for children.
There are also commuter buses to the Ocean Kingdom and Spaceship Park, which is also very convenient.
The hotel butler is very considerate.
Overall praise from the commentator👍🏻❤️
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Chimelong Hengqin Bay Hotel (Chimelong Flagship Store)
Changlong tourism and vacation, Zhuhai
Price per night from:US$96
4.7/5
Outstanding
Eeeeatsthis is my second time staying in the same hotel in two months. i choose it again because of the location. it is right next to the 24/7 hengqin boarder. it’s so close that you can just wake up and cross the boarder to macau for breakfast. it’s also 15 mins away from chimelong ocean kingdom. the location is the key. there are also some restaurants and malls around, though options not much. but it’s enough.
the staffs are super friendly. every time the upgraded me. this time is a corner room. much more spacious than last time. a whole 180 degree window with the zhuhai and macau view.
i would recommend to my friends.
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4.7/5
Outstanding
RRick320Booked 2 king rooms for a short stay with my family. Upon arrival at the hotel I was informed that one of the rooms wasn’t ready, not a problem since we did arrive a little early.
Staff graciously asked us to wait as they’d push housekeeping to clean the other room and make sure we could have 2 rooms next to eachother.
The rooms themselves look fantastic, the decor is looking a bit worse for wear in places (lots of scuff marks and paint peeling of doors) but the views of Macau are to die for. However I do have serious concerns about the hygiene and cleanliness of the property. Upon entering into my room I smelled a strong tobacco smell, even though it was a non smoking room. The windows both in the living room and bathroom were all smudged and greasy with fingerprints and where people had been leaning against them. I thought maybe this was an oversight from housekeeping but upon checking the other room my family was staying in, I saw that the windows there were just as dirty on the inside.
Next were the dead cockroaches in the vase next to the door. These had obviously been there for a while since there was dust on them. How housekeeping could have missed them is beyond me since it’s so obvious and the (empty) vase is located right in the middle of the hallway. The absolute worst however was the wooden box that held the amenities in the bathroom. The box was absolutely disgusting, it was full of dust and had hairs in it from previous guests. When I removed a toothbrush I actually saw little bugs crawling all around the box (see red circle). In my opinion this is not befitting a hotel of this standard and price range.
Upon checking out the next day I mentioned these hygiene issues to the lady at the desk who spoke perfect English but didn’t seem to care that much. She gave a very “standard” response saying “I’ll tell housekeeping, I hope you’ll try us again next time”. Zero acknowledgment that this complaint would be taken seriously at all. Unfortunately this is not the kind of response one would expect from a hotel of this caliber.
A real shame since other than the obvious lack of proper cleaning of the rooms, the hotel itself is wonderful. The staff is very accommodating and generally speak good English. For a St Regis, the pricing is also very agreeable.
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4.7/5
Outstanding
MMartyGood and clean hotel, the room is tidy, clean and comfort. Child's like to live in this hotel. It is an interesting experience to live in such a fun hotel.
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4.7/5
Outstanding
GGuest UserAmazing hotel - my best hotel stay in a long long while :) great facilities, room was new, spacious, and clean, delicious breakfast, and friendly staff! Special thanks to Xena, YanYan, and CC - they were all super nice.
Location was great too - close to Macau and convenient for Zhuhai exploration.
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4.6/5
Outstanding
LLEE LINGLocation is extremely convenient for travelling within Zhuhai, nearby Macau and Hong Kong. Gongbei port is just 10 minutes walk. A shopping mall is directly under this hotel. Hotel front desk and concierge are helpful. Conceirge even showed me the short cut leading to the Gongbei port. A lot of local guests within this hotel.
Quite a few restaurants in this hotel. I tried their hotpot restaurant, beef was fresh, food was tasty and service staff was very attentive. There are plenty of eating places around as well. Facility is old surrounded by very old buildings and streets. Easy to get taxi to move around to places of interests e.g. 日月贝，圆明新园，板樟山 etc.
Small swimming pool and gym. Not crowded at all.
Water supply from the room was not so good and inconsistent temperature. Thus a little troublesome when showering. I find the most uncomfortable part was the bed. I think the mattress was not in good condition. It was noisy whenever I sat or turned and changed my laying down position. I did not sleep well. Feedback to hotel front desk when I checked out. Hope they address the problem avoid impacting the next guest(s).
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Zhuhai Charming Holiday Hotel (Gongbei Port High Speed Rail Station Store)
Gongbei Port / Fuhuali, Zhuhai
Price per night from:US$56
4.6/5
Outstanding
GGuest UserAlways wanted to try this hotel seeing the photos on little red book, and it lived up to my expectations. In addition, they had a personal butler service to make you feel right at home! Estelle was our personal butler and she was attentive to our needs with 2 kids, she offered to send sand play toys (super useful for beach playtime) and children toiletries to our rooms. During the stay she helped with coordinating and was timely in responding to our needs. It was a truly relaxing holiday at Angsana and you can always have peace and enjoy hotel facilities or take a Didi conveniently to attractions close to the hotel.
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4.5/5
Excellent
GGarryThe hotel is located along a busy road and isn't far from the Zhuhai Railway Station, so calling a Didi taxi is pretty convenient with low wait times. The staff were helpful as well and helped me open my room door when I had troubles with turning the door handle. One of the tables wasn't properly wiped down when I checked in and it looked like there was a gap in the washroom ceiling due to it not being long enough to connect to the adjacent wall, but aside from that everything about the room was satisfactory for the price that I paid.
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Zhuhai Xiangjiang Victor Hotel (Gongbei Port Lovers Road)
Gongbei Port / Fuhuali, Zhuhai
Price per night from:US$31
4.3/5
Excellent
GGuest UserHua Xin Hotel has a very good location. It is very near to Gong Bei Port Shopping. Outside the hotel, there are restaurants. Nearby, the hotel got a very good SPA for Massage (Nature Massag & SPA Center) and at a cheap price. If you consider crossing over to Macau, the border is just walking distance, and there is free bus service to Venetian Shopping and Casino. Busses to other casinos are also available.
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Huaxin Business Hotel (Zhuhai Gongbei Port Branch)
Gongbei Port / Fuhuali, Zhuhai
Price per night from:US$29
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