Hotels near Naay Spa, Solidaridad
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Latest Reviews for Solidaridad hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay
4.7/5
Outstanding
GGuest UserOur stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
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4.6/5
Outstanding
GGuest Userone of the best hotel I have stayed, you have everything like 12 restaurants to eat and the pools and the place to do kayak and be on the ocean pools ara amazing its a nice resort with everything you can dream, amazing views and the restaurant the mercado san juan its amazing for breakfast its food all around Mexico you need a week to see the whole hotel, plus you have acces to all the parks of Xcaret we try the xenses and Xcaret at night its nice, everything for all the family better than the disneys resorts I think its
one of the top 10 best hotels in the world, it has something for all kind of taste, from privacy to a lot of places for socialize. I will comeback again for longer stay its worth it.
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Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
Solidaridad
Price per night from: USD 482
4.6/5
Outstanding
EEzzouMy experience was not very positive, mainly because of the staff at the reception desk,
They charged me twice for my stay even though I showed them that I already paid online, they insisted that I pay again, before accessing the room and still didn’t receive the refund for that second paiement
The room itself is really beautiful , clean and confortable !
They charged us for using some amenities, even though it was in open access and no notice indicated that this was a paying service,
The breakfast is underwhelming to say the least,
The place is close to the parks of Xplore and Xcaret you can either choose to go by walking (30 min) or take a taxi that will cost you 20 dollars for 7 min
But it’s pretty far from the city Center of Playa del Carmen, you will need to take a taxi, it will cost at least 20 dollars, or you could walk for 40 min
This hotel has a very high potentiel, if the reception desk staff would be friendlier, and more helpful, and if they could make a small improvement on the breakfast
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4.5/5
Excellent
RRandelwoodThis is quickly becoming our favorite resort! We went in October (you can read my review from then on here as well) and again in March and have already planned our third visit for this fall! We opted for a third story ocean view room this time (we had a private corner pool suite last time). We loved listening to the waves every night from our room and waking up to the sunrise every morning. The room was very similar to the last one we had. Very modern, marble bathroom etc but this room had a jetted soaking tub. We requested building 67 so we could be close to the infinity pool and Helios restaurant. From the moment you arrive you are treated like family. Israel, the bellboy captain, is always prepared with a warm welcome and Kevin at the front desk is always a wonderful familiar face to see! Alberto, Sergio and Romeo are amazing golf cart drivers! They always get you where you need to go with a smile and a warm greeting! They have become our friends and we look forward to seeing them again soon! All of the butlers are excellent as well. Rafael and Mariana took great care of us! If there is anything at all you need, don’t hesitate to ask your butler. The food and drinks here are excellent. There are top shelf options included such as crown royal, captain Morgan, grey goose etc. David, Jonathan and Mayra made sure our cups were never empty :) Daniel at La Jarra (trs only beach bar) was a treat! We enjoyed hanging out there with him. He works very hard keeping all the trs guests happy! Alfredo at La Terraza (the “quiet” pool) made us some special custom drinks that were amazing! We ate breakfast every day at Helios (capricho wasn’t open) and often times lunch as well. My husband even started making up breakfast sandwiches for himself lol and they made them for him every day! Martha and Wendy made breakfasts exceptional! They even brought us a sweet goodbye dessert plate :) Ivonne is an amazing hostess and has become someone that we feel is our friend and we look forward to seeing her again soon! Our favorite dinner spots are Tentazione and La Boheme. We like sitting in the special booth there! We tried Sumptuori (hibachi) this trip and enjoyed it as well. The evening entertainment here is the BEST that we’ve encountered since Covid restrictions affected the resorts. The chic show is running on a smaller scale and is in the terrace bar, full moon. The burlesque show is fabulous and should not be missed! We also enjoyed ****** night! Be prepared to make new friends here on a nightly basis! It’s so much fun! Make sure to check out Las Rocas, the salt water pool. Bring your snorkel gear and water shoes! We also enjoyed a round of putput golf at the activities center! Insider tip: take an early morning walk before it gets hot out. Grab a latte (with amaretto lol) from the lobby bar and head out. Walk all over. Discover the cenote and the flamingo area. Walk all the way to the trs only beach. This will help you familiarize yourself with th
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4.2/5
Very Good
GGuest UserThe appearance of the hotel is okay, the breakfast is OK, but I don't think it's a four-star hotel, it's almost a three-star hotel. And it's super humid, even the paper towels in the bathroom are wet, it just feels wet to the touch. The whole room smelled of damp, which was very uncomfortable. The service is good, the sink was blocked, and someone came to fix it within ten minutes of calling.
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The Fives Downtown Hotel & Residences, Curio Collection by Hilton
Playa del Carmen
Price per night from: USD 112
4.0/5
Very Good
GGuest UserThe service is given 3 points because as long as you stay in this hotel for the first time, they will sell you a membership, saying it takes a few minutes, but it turns out to be a few hours, wasting the time of the guests
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4.0/5
Very Good
YYOUFANGThe hotel does not have a breakfast. It is convenient to have supermarkets and restaurants in the surroundings. There is parking lot. It is close to the sea. It is convenient to swim with a pool. There are many specialties by the sea, and many small gift shops.
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3.9/5
I took my extended family to Playa del Carmen for a fun week. I booked 4 separate 2 bedrooms / 2 bathrooms suites at Anah Suites but were given 3 suites at Anah Downtown and 1 suite at Anah La Playa across the street. They were overbooked and our concierge, Daniel Jimenez, tried to accommodate us by offering to move us to the La Quinta by Anah on 5th Avenue & 40th, but we realized that the current location was actually the best since it was close to everything. Daniel was really accommodating and the staffs were really nice! The suites were offered at a good price for the money, however, it is close to a busy street. I let the rest of my family stay at the suites at Anah Downtown and we stayed in the suite at La Playa across the street. Our room was clean but one of the toilet wasn't flushing in 1 bathroom and the shower barely worked in the other bathroom. This was annoying at first, but wasn't a big deal since we spent most of our time outdoors doing activities. Be warned that nearby streets are constantly busy (noise all day and all night) and for our trip, the other guests were coming home at 3:00AM in the morning and making a lot of noise. Playa del Carmen is very close to Xcaret, Xplor, Xel-ha, Tulum and a lot of cenotes that were really fun to swim in. We will definitely do this again soon.
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3.8/5
GGuest UserFrom start to finish, the experience at Ocean Riviera Paradise El Beso was simply outstanding. The resort itself is beautiful, with immaculately maintained grounds. But what really stood out to me was the exceptional service provided by the employees, particularly Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco!! As mentioned, the employees at Ocean Riviera Paradise El Beso that truly make the resort stand out and made our time there absolutely AMAZING are Miroslava, Rafael, Timu, Jorge (from the trolly), Mijael (bartender), and Francisco! Here are some more positives about their exceptional service: * They are incredibly knowledgeable about the resort and the surrounding area. They were always happy to provide recommendations for activities, restaurants, and local attractions, and they seemed genuinely invested in ensuring that we had a wonderful time! * They were dedicated to providing exceptional service and ensuring that we felt valued and appreciated. They clearly take pride in their work and went out of their way to make sure that every guest had a personalized and memorable experience. * They are warm, friendly, and approachable. They are always available to answer questions or offer assistance, but never intrusive or pushy. * They are professional, and they take their jobs very seriously. They are punctual, reliable, and always strived to exceed guest expectations. Overall, these employees at Ocean Riviera Paradise El Beso are truly exceptional. Their dedication to providing outstanding service and ensuring that guests have a wonderful time is evident in everything they do. I can't speak highly enough of them and their commitment to making the resort a truly special place. Please do ensure this feedback is shared with them all. THANK YOU FOR THE AWESOME TIME GUYS!!! You made the trip super awesome and we are super grateful to have met you all. - Adrian (NYC)
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El Beso Adults Only at Ocean Riviera Paradise All Inclusive
Playa del Carmen
Price per night from: USD 170
3.6/5
GGuest UserFour family couples rented 4 condos here in Feb 2023. We were there a week. Playa Del Carmen (PDC) is no longer a sleepy fishing village and Google says has 340,000 population. The touristy pedestrian 5th Avenue is flanked by a great music scene reminiscent of New Orleans - IMP. Lots of great live music everywhere, afternoon and evening. As with all tourist destinations it was not inexpensive. While you could find deals (25 peso tacos at The Best Tacos Ever on Mondays) - and local beer from 50 - 65 pesos, hamburgers were 250 pesos at the beach clubs, and we paid as much as 500 pesos for lunch portion of grilled mahi-mahi with a small portion of yam fries. This seemed to always include fresh corn chips, salsa and very often live bands, not mariachis, but 3 to 5 piece bands. This is a new condo hotel residence located at 42nd Street and 5th Avenue, which is 2km north of the ADO bus terminal, the ferry terminal and the centre of the tourist area all of which are on 5th Avenue. It is about 4 blocks to the clean and modern Chadraui Grocery store and 4 blocks to the beach. It is a very pretty building with marble floors, open air lobby with front desk and coffee shop. Great cappuccino. The front desk is manned during the day time. Carlos was friendly, spoke English fluently and was very helpful. The desk’s job was to call the owner if there was a problem with a suite. There is a security person at the building lobby entrance 24 hours. Fresh linens were on Wednesday. This is not a full service hotel. The condo units are owned by different people - meaning, to us, each unit has different kitchen supplies and maintenance, for example. The one bedroom units have two bathrooms, and are designed to be locked off to create 2 separate units. The square footage of what you are renting is listed on the website. Check this carefully to know what you are renting. We had a full ( both parts - Suite 205 and 205L) of a one bedroom suite with balcony. One part would be bedroom with king bed, TV and bath. The other part has kitchen, table height dining bar for 4, TV and a pull out couch and bathroom. The building opened November 2021 and with travel restrictions, I am guessing this season could be considered their first. Like all new buildings, it has construction glitches to be worked out. Hot water was intermittent, water pressure was highly variable and for 24 hours there was no water. The safe in 205L did not work. One of our group (305 and 305L) had next day service (24 hours +) on getting their safe open when it failed. The entrance key for the suite is kept in a lock box beside the entrance door. You will be given a code to access your key. The locks are fussy. We requested and received a key card for the second entrance door. The balcony doors slide back to create a full open air kitchen. The bedroom had blackout curtains. The kitchen had dishes and cutlery for 4. It had 2 non-stick fry pans and assorted non-stick pots and cooking implements. There was
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