Hotels near Zoobic Safari, Subic Bay
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Latest Reviews for Subic Bay hotels
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4.3/5
Excellent
GGuest User1) I don't understand why after the room cleaning service is done everyday, there are bound to be things that they forget to top up. Example; bottles of water, shower gel, towel, room slippers, washroom floor mat. It just happens everyday. 2) Laundry, I was told the laundry will be done the next morning and will be placed in my room. But everyday after my work is done here at about 5pm and I return back to the hotel. It wasn't there. I'll have to go to the reception to ask for it. 3) I've been travelling and staying in different hotels, this is the first hotel that the receptionist called me at 12.30am to tell me that guests are not allowed to stay after 10pm, if there is, I'll have to pay an extra of 1500php. Simply ridiculous! And for the record, I have paid for a double queen room with 2 queen size bed. Never had I needed to pay for an extra guest as if I'm paying for an extra pax flight ticket. 4) Breakfast, disappointing. Buffet style typical Filipino dishes of about 6 which includes rice and bread. And it will not be fully operational till 6.30am instead of 6 am which was stated. And currently, a lot of hotels are already serving continental/international breakfast buffet style. 5) Came down to check out, but it's probably the longest check out I have ever experienced. Took me about 1.5hrs to rectify and complete the check out as there is an over-charged amount on my bill. Told me it's their mistake for over charging after all the waiting. I mean, seriously?! In my opinion, some hotel staff were well trained while a lot of the others were not. Some are polite and some are not. So this is also one of the things the hotel management should look into, they seriously need some training. The only positive thing is the hotel location, the room aircon was cold, and the room looks new as it's a newly built hotel. Other than these, I don't see anything that is worth the stay. There are a lot of better hotels in Subic Bay.
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4.2/5
Very Good
GGuest UserI would respectfully disagree with the latest review, dated 14th may 2021. I live for many years in Philippines, and visited quite a lot of hotels and resorts, as I enjoy to take my wife on small trips, to chill out and get away from daily hassles... This hotel is for now, probably one of the best I have visited ! The disappointed customer accused the team not to treat him respectfully just because his wish to extend his stay in the same room couldn't be managed... Sir ! You stood there during a week-end, and this hotel is a favorite spot for people travelling from Manila and around. On top, given the huge Covid 19's discount (30%), the hotel is always crowded on week-ends... Then and probably like me, many guests have their preferences and usually request a specific room when they book, so the team cannot always accomodate last hour changes especially on week-ends ! Sometimes the building has some fixes to be done, but this has nothing to do with the team at the desk, and more with the maintenance... The team in this hotel goes at their wits ends to accomodate us, all the time and with a gentleness that is quite rare in Philippines ! To finish with, it is also quite rare around to have an hotel offering bath tubs, so they will always get my preference... Just a little suggestion : It would be nice to have a plastic chair and a ashtray on the balcony, so we don't need to travel far to be able to have a smoke...
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4.2/5
Very Good
GGuest UserWe stayed from Feb 20-22 with our friends and were assigned the 3rd floor overlooking the beach. We were assigned a corner room facing the sunrise and the sunset views which were awesome. The rooms were very clean and truly enjoyed the restaurant where we ate dinner there both nights including the acoustic musical entertainment. Most of all, we really appreciated the kindness, warmth and hospitality of all the staff from the front desk, the room staff and the restaurant, including the pool staff. Cant wait to come back there next time!
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4.1/5
Very Good
GGuest UserAs the title suggests, it has to be the no 1 worst hotel I have ever stayed in! The rooms are rough around the edges, and showing it's age, there was a hole in the roof in the bathroom, the bath looked dirty, there were stains over the carpet and the whole place had an unclean feel about it. The corridor was full of kids riding bikes up and down and making a lot of noise, not what you need after you had spent 26 hours travelling! The food for breakfast was just disgusting, there is no proper coffee machine or milk for that matter so you have to use the sachets of creamer, you take one sip and head for Starbucks around the front of the building! Just avoid!
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4.0/5
Very Good
AAsdf3247We had to extend another night in Olongapo and we decided to try this hotel inside the Freeport Zone. It was just an additional 400 a night from our previous accommodation outside the base yet it made all the difference. Breakfast was already included, tho we didnt get to try it bc we left early in the morning. The room was spacious enough and the staff was really nice, from the security guard to the front desk. We tried their resto and ordered yakisoba, beef dumpling soup and banana turon. It took quite a while before the food arrived but it was worth the wait. Food was delicious and priced reasonably. Will difinitely stay here again for our next Subic vacay.
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4.0/5
Very Good
GGuest UserRooms It is quite spacious, clean, and there was no foul smell. Kudos to Housekeeping staffs. Thank you for accomodating all our requests. Keep it up! I like the ambiance, swimming pool temperature, and how I wish there is bar/resto staff available to take orders at the beach. Front office The area desk should be bigger and more staff to accomodate faster check in and out. FO Staffs should be more approachable and have pleasing smiles. Restaurant **More food selections and availability (since the area is far from the city) ** Waiting time is longer as expected for ordering in room services and dine in. Example: (1 to 2 hours waiting time) Nevertheless, they apologized and compensate us. (thanks to the F&B supervisor for manning up & taking actions) ** Food cost is quite expensive yet the taste, presentation and service was not good but can be improve as well. Some of the staffs are friendly, approachable and helpful. We hope, when we come back there will be improvements especially at the restaurant/bar. We will definetely come back because of the rooms, cleanliness, beach view and swimming pool.
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3.8/5
JJIJUNVery good resort, highly recommended, right next to Subic Ocean Park, with private beaches for swimming, swimming pools, and open-air seaside restaurants are also very cheap. We have about 150 yuan for a meal for a family. There are few monkeys. Children like it very much. It is more suitable for couples or families to travel. It is also a few hundred meters to watch the dolphin show in the ocean park on the side. Many, awesome
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3.7/5
GGuest UserThe only budget hotel I've been in that has Netflix. Our room was super spacious and it has that Japanese/Korean vibe where as soon as you open your hotel room, you get your own mini foyer where you leave your shoes. Then you open another door that leads to the actual room. There's no closet, but there's a boutique-type of clothes hook and some hangers to hang your clothes in. The bed was big and comfortable. Room was also well furnished -- plenty enough tables and chairs for a hotel room, which I love. There's a corner table with 2 sofas on each side. Then a coffee table, also with 2 seats on each side. Then the bedside table.. and a vanity/utility table with a vanity seat. It also has a fridge and your usual hotel room supplies. I would have given this a perfect score, if not for the staff. Most of them, if not all, were unfriendly. Hotel guests like to feel welcomed and the front desk people there, unfortunately, seem to give off that cold energy like they are not happy to be there or something. And the bidet was quite dirty.. eww!
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3.5/5
MmarjamesgI booked their family room with Ocean view. The rooms are good with balcony that having a good view of the dock and the ocean itself. The room is spacious when it comes to size and it is really good for a long stay. You can prepare and cook your food in the hotel. It is also accessible to restaurants, bars, spa, and 711 shops wherein you can have your normal needs. In front of the hotel is a park wherein if you want to have a run probably the best place to stay. Overall the hotel is ideal to stay for both business and pleasure. They have a very nice playground for kids to spend time with. Though here's my comments that needs to be taken care. 1. The hotel has no elevator 2. The hotel has no swimming pool and swimming on the ocean is not permitted as well. 3. I don't find slippers inside the room. 4. The late check out is maximum 1:00pm but they gave us until 2PM which I really appreciate it. I can reccomend for all the travellers to stay on this hotel the people are nice and hospitable. I will surely be back on this hotel.
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3.1/5
AAculeusLet’s start with the good. 1) all the staff are helpful and friendly. 2) the location is good if you need to be near the boardwalk. Lots of restaurants within walking distance. 3) the restaurant beside the hotel serves really good Korean food. Reasonably priced too. The bad? I’m not sure if I just got the worst room or if all the rooms have the same issues but here goes:1) the bathroom is dark and the water supply is weak. They have a pail and tabo (water dipper) in the shower as a back up which only means that management knows about the problem but does not want to invest in a stronger water supply system. 2) the linen had holes and tears from cigarette burns and goodness knows what else. The pillows are lumpy too. 3) the airconditioner was noisy AND weak.It was so hot I slept with my shirt off. 4) the doorknob was loose and the door kept catching on the floor. 5) spotty WiFi. 6) the neighbouring establishment has a live band. If you are a light sleeper, good luck going to bed before 11 pm. Honestly, the only redeeming value this hotel has are the employees. There are much newer and probably better maintained hotels in the area.
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