CG Kensington

The accommodation provides great value for money, with convenient location near the tube station and amenities like a fridge, microwave, and Nespresso coffee machine. Ideal for budget travelers seeking comfort and convenience.

I foolishly ignored the bad reviews about this place, and I completely regret it. We booked the hotel one month in advance and noted in their website that our flight arrived after 10pm. They had a field specifically for that, so we assumed it would be fine. However, the day we were due to arrive, they emailed to confirm the check-in time, saying it wouldn't be possible after 9pm, leaving us with nowhere to stay for the night. Their passive-aggressive emails and made it clear they couldn't care less about their guests. We found another place to stay that night, which I now regret not booking for the whole stay. When we finally did check in the next day, the room was awful. It was tiny and dirty – the walls were filthy, and the space was so cramped that there wasn’t even a spot to hold the soap in the shower. The shower itself was a joke: water pressure was terrible, the drain didn’t work, and I was left standing in a pool of water every time. On top of that, we found little hairs all over the pillows. When we asked to have the pillows changed, we could see they were bothered by our request. They showed no regard for our comfort or safety. If you need help past 9pm, forget about it — there’s no one in the hotel (could this really be called a hotel?), which is especially alarming if you’re in London at night. And also, if you need to call them past that time you have to pay a fee of 100 pounds! Unbelievable! I regret not listening to the other bad reviews. Save yourself the hassle and stay elsewhere!