nyiorelacb
August 24, 2023
My dog and I were actually celebrating our birthday during the stay. We arrived around 8:30pm as we had some errands before going to the resort. As for the room, WOW! So happy it’s just 1st floor and has breathtaking seaview since I have senior mom with me. The location is actually a little bit far but it’s understandable since it’s a diving spot. I really love that it’s almost a secluded place. The beach is not crowded and it’s beside the 5-star resort, so called Vivere. The service is great, however, the reception is so hard to reach. Their mobile number is not working, I think? Plus the telephone in the room. ‘Cause everytime I dial, it doesn’t push through. Just a suggestion, since the front desk is not 24/7, atleast improve the communication service with the reception using other platform like social media or messaging app to address guests’ concern. Cleanliness, it’s good but I spotted some stains in the linens, particularly with the duvet cover and flat sheet. It was an old stain which I think laundry can no longer remove it. But it didn’t bother me at all, so long it’s not blood. For the amenities, highly recommended! You don’t have to look for anything else because they have it in the hotel. I just hope that the elevator soon will be available (one of the staff told us). Also, kudos to the one who assisted us when we arrived. I wasn’t able to get his name but maybe he’s from HK Dept. I appreciated how he’s happy to help us eventhough we have to go down 200+ steps and go up as well. I think he was also one of the staffs who carried our things when we checked-out. :) For the resto, food was awesome and the staffs are easy to approach :) Overall, I will recommend it and surely will comeback, not just for leisure but for diving (as I’m planning to push Scuba soon). Thank you so much, Altamare! 💛 So glad I found this pet-friendly and peaceful resort in the heart of Batangas!
-From a satisfied Hotelier/guest ☺️