The hotel was very bad; they didn't give us the room we reserved. Also, although the check-in time was at 6:00, we arrived at 3:00, and they said the check-in was at 14:00. We had to reluctantly accept to leave our bags. They took 300 riyals from us and used the POS machine contactlessly. They didn't show us the amount they were going to charge. This is completely unfair. They took our money without showing us. When we got to the room, it was the worst and dirtiest hotel I've ever stayed in. The air conditioner was very old and the dust it emitted gave us upper respiratory infections. We paid 300 riyals for 3 hours (which they secretly charged from us contactlessly) and 250 riyals for 2 days. Even though I pulled the POS machine myself, they didn't show it to me. This is unacceptable. Hopefully, the Haram Mosque will be rid of such practices.