McKinney Hotels with Gym

The hotel was lovely. The room was very clean and provided all of the basics. The staff was extremely accommodating and went to Great Lengths to make our stay comfortable. The front desk person actually helped my brother-in-law get a donut on his car after he blew out a tire. I saw consistent acts of kindness and consideration. Would very highly rate their staff. Housekeeping was efficient and always made sure our towels were replaced as needed and the garbage bags were supplied when requested. Rooms for able to maintain a cool environment despite very high temperatures outside. Internet worked well.

We always stay in this Best Western when we are in the Dallas/Ft Worth area. And almost always stay in a king suite. When we pulled in Wednesday afternoon we saw the sign that said Now Open and Newly Renovated. We checked into our room and you could see walking to the room they had new carpet professionally installed. In the suite itself new carpet and new window dressings again that looked professional installed. But I think to save money they painted themselves. There was paint on the wing back chair and the desk chair. Along the door frame was overlaid paint. The plug socket near the bed didn’t have a covering on it. And the bathtubs plug was lying on the side of the tub. Not sure why it wasn’t in the drain. The water in the kitchen sink was a drizzle. I know with Covid things are thought right now so we will give this hotel another try when we go to Texas again.

Eight weeks...that is how long we stayed at this hotel. We thought it was ok at first. Then we started noticing shady characters hanging around. This is because some sort of charity has made a deal with this hotel to house troubled people. Also the hotel has made other deals to have work done on the rooms, lobbies and other common areas. The ”contractors” hired for this work bring their friends and children to the hotel to ”hang out” while they work. The of course there is the element of crime. It is happening on the premises and the management and staff are indifferent with the fact that their guests are becoming victims of theft. Several cars have had their catalytic converters stolen from this hotel's parking lot within the last couple months. This hotel should be removed from the Marriott portfolio. While the housekeeping did their jobs and would clean about once a week, the hotel is suffering from sub par maintenance and shady ”renovations” . They did have basic breakfast. And when I say basic, I mean basic. This hotel is becoming a lost cause and will soon be only suitable as a half way house or other subpar facility. When you consider how many good reviews they get, you wonder...well I will post this review...see if it disappears. We did have our catalytic converter stolen and have had to put up with the nonsense we observed during our stay. I am sorry but, I would and will advise others to avoid this hotel.

This establishment has been the best Hilton experience I have ever had. Traveling to Texas for work frequently is always draining. However the amazing staff at Home2Suites was phenomenal. From the friendly amazing smile from Krystyn at the front desk, to the fast and friendly housekeeping that makes sure everything is meticulously clean and comfortable! I will definitely consider this hotel when I come back for personal trips!

First, the good points. Extremely nice people working here and the place was clean. It was quiet during our stay. There were some disappointing points as well. (1) When we arrived for a scheduled two night stay, the room airconditioner was set at 82 degrees. I understand saving electricity and set my own home thermostat higher when no one will be home, but we did arrive at our expected time and the thermostat should have been adjusted down. The room was too hot to stay in and took over an hour to cool to a tolerable 77 degrees.( Probably I should have just opened the room fridge and allow it to cool the room. After all, the pint of milk and water bottles I put in there were frozen solid the next morning.) (2) We were given two bath towels for three people for three nights. We expected more to be delivered the next day, but no housekeeping was done at all. No more towels, no coffee pods, no emptying of trash. When I asked, I was told there was no housekeeping on the weekends. Would have been nice to know that before we had booked. They did keep some more threadbare towels I was able to pick up myself at the front desk. (3) The bed linens were comfortable enough for the two queen beds, but very skimpy for the couch fold out bed. One pillow, a bottom sheet, no top sheet and a very thin cover. I was glad I had brought our granddaughter's favorite blanket. (4) As I said, no coffee pods were brought for the in room coffee for the second day. Agreed, this is never going to be a decent cup of coffee, but the caffeine helps you wake up. I was allowed to get myself coffee downstairs at the breakfast buffet area. We didnt eat at the breakfast buffet since it was $8.00 per person and I was already not impressed with the other offerings at the hotel. Hate to say this, but the buffet coffee was not too good either. I saw only one urn, so those who wanted decaf seemed to be out of luck. Splenda and sugar were offered along with a couple of kinds of coffee whitener. If you wanted half and half you were--once again--out of luck. There were several other irritations--broken this and missing that but it's not worth detailing every little thing. All in all, I was pretty disappointed in our stay at Holiday Inn & Suites McKinney-North Allen. A once great franchise has slipped considerably.

Had higher hopes with this being a newer hotel..... Check-in.......arrived to hotel around4:30PM (after checkin time). Walked in, no one was at the desk. Stood there almost 10 mins until someone came up - she apologized and said she was talking to someone she hadn't seen in awhile....um, you're working the front desk. Maybe you should make sure your station is manned!? Room - basic room - modern feel, clean. Nothing fancy (which is fine by me) Market cafe store......went downstairs to get a water....again, no one was at front desk...stood there about 5 mins til someone came. Then I felt like I was being a burden to her. Would have probably been longer if the phone wasn't ringing which is the only reason she came out from out back in the first place. Room TV - had issues with Netflix. I logged in no problem, as I do in many Marriott locations. Netflix would only run 1 min max til it just would kick out to the Marriott Bonvoy main menu. Tried 3x, then turned off TV and tried again 2x. Didn't work - 30 secs max on Netflix now. I called the front desk and they sent someone up. The guy barely spoke English, and my lack of Spanish didn't help, but we survived via Google Translate. He messed with the TV and said there was an error and he couldn't fix it. It's now 10pm, and I'm tired and really just want to relax and go to bed! This is a NEW hotel - how are things not working right now!? He told me he would let the front desk know. No call, no apology, no offer of changing rooms so I could watch tv. I ended up watching tv on my phone! There is a beautiful new tv in the room, and I couldn't use it!!! Overall, the hotel is new and clean, but don't have ANY expectations beyond that. I can't explain how disappointed I am with this property, and honestly shouldn't even be under the Marriott name. I have Gold Status with Marriott and have stayed at many Marriott properties. I would NOT stay here again - customer service is SOOO very important, and this place just doesn't have it.

great service fast check in

Breakfast is general, the variety is less, the location is a bit biased, it is best to have a car, the parking lot is a lot, the room is large, the environment is good, very quiet, cost-effective

Facilities: . Hygiene: . Environment: Yes Service: Yes

A stay at Econo Lodge Inn & Suites places you in the heart of McKinney, within a 5-minute drive of Collin College and Pecan Grove Memorial Cemetery. This motel is 13.5 mi (21.8 km) from Stonebriar Centre Mall and 15.3 mi (24.7 km) from Ford Center at The Star.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this motel include complimentary wireless internet access, a banquet hall, and a vending machine.A complimentary continental breakfast is served daily from 6:30 AM to 9 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.