Explore Other Travelers Reviews of Milwaukee Hotels

Home2 Suites by Hilton Milwaukee Downtown
4/598 Reviews
Excellent service and hospitality at Home2Suites Hilton Milwaukee. I arrived for a 3-day conference and Aireyanna C. was an amazing reception/concierge host and made sure everything I needed was quickly and fully provided for. She was a phenomenal guest services professional. Very attentive and accommodating. I will recommended this hotel because of its cleanliness, room quality, and guest services amenities. Jordan R. and Moesha were also excellent hosts and concierge professionals. Please keep up the good work and keep hiring talented people like the ones mentioned.
Home2 Suites by Hilton - Milwaukee Airport
4.6/5101 Reviews
I’m on the fence about this review. When I checked in, the staff was friendly but didn’t explain anything, didn’t mention breakfast or any amenities, just checked me in. I had to ask what room I was in.. She didn’t tell me the cost just asked for my credit card, it wasn’t until my card company texted me about the charge did I realize I was charged more than what I booked the room for. I checked my reservation and I was charged $25 more. When I went back to ask another clerk, she explained there’s a $25 incidental charge that will drop off after check out. Oh ok, no big deal but the first gal didn’t mention it at all. When I booked the room, under special requests, I asked for a quiet room as we are traveling with a 9 month old, I’m in the room directly connected to the pool area, not exactly the quietist room, especially since I reserved the room weeks ago. Also, the room is very bright from the parking lot lights, even with both the shades drawn, I’m hoping the baby isn’t up all night because I can clearly see all the way across the room and it’s 10pm. The last thing is when the air conditioner turns on it blows directly onto the bed. Like I said, I am on the fence. I have no complaints about the condition or cleanliness of the hotel, seems very nice, and the staff gave a great recommendation for dinner. There are just a few small things that when added together could make for a rough night.

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