Best Four Star Hotels in Munich

When we turned up at the hotel at no fault of the hotel the holiday company we used did not change the dates of our hotel (from 26-29th to 27-30th) in line with our flights. This was quickly sorted by signing a form to confirm that this was the case. Then on our last night I was in the room by myself when a man that had just checked in had let himself into the room, he soon realised and walked straight back out. Shortly after I had a receptionist named Mustafa I have been told barge into the room demanding that I pack and leave right away as I should not be there. He threatened to ring the police if I did not leave right away. He did not want to listen to a word I said when I tried to explain to him the situation that I thought could have been the mix up, I rang my boyfriend to come straight up to the room. The tone and manner of this staff member was completely unacceptable. As soon as my boyfriend arrived his manner changed completely and became very polite. My partner went down to reception to try and sort things out to which he got shown the form we filled in on arrival with it forged, the date had been crossed out and edited which I’m assuming is to try and cover up the fact they were in the wrong. Never experienced anything like this anywhere I have travelled before. Definitely did not feel safe by myself as a woman. So disappointed after such a lovely holiday this completely changed the tone and ruined it 😢

Service was great. Nice lounge to wait around before check in. Location was great as U station is just round the corner from the hotel entrance. It's about 20 minutes to Marientplatz and HBF. Good connectivity for transport to the Adele concert.

I love the location, just a little over a block from the central train station. My only real complaint is it was listed as a double bed, but it was 2 twin beds pushed together, so if you sleep in the middle, you fall in a crack and that's not comfortable. Also, I would love to have a coffeepot and hairdryer and maybe some hair conditioner...but for the price, location, and privacy, I still consider this place a big win.

Good staff and location. only 400 minutes walk from Munich HBF. Bed was very comfy. Staff was helpful and change the bigger room for us when they saw we have children. Free watter bottle in room is really good and hard to find in the city. We were at 5 stars hotel in Munich, but there is no bottle of water for free and very less hotel amenties. If I would recommend, I will recommend to improve the variety of breakfast only.

A nice hotel, but the two bedroom is not really a two bedroom. It's more like a one bedroom plus the living area converted into the second sleeping area. I find the ”two bedroom” room type too squeezy for 4 pax. We cannot even eat together on the same table, no table space and not enough chairs. Also, although there is a lift, our floor is not at the lift landing, it's in-between the lift landing, so for those carrying big luggage, it was tedious, not recommended. Otherwise, the room facilities are good, the location is great. They also allow us to leave our luggage there while waiting for check-in, so that is nice too.

If you are looking for a place with a similar price range and location, I highly recommend Aloft over Mercure. Location: close to Munich central station, but you can hear people screaming and yelling at night. Be careful walking on the street late. Staff: front desk staffs are not very welcoming but the attitude was acceptable. Other staffs are friendly. The two hotlines of the 24-hour manager and front desk never worked during my stay; no one answered on either line. Room: you can feel it's old. Although the room is in great condition, you can still feel its ”oldness.” The shower room has only half door, which is a weird design because you can splash water everywhere after showering and make a mess. The air conditioner and heater did not work. I tried to call the staff to help, but no one answered. And due to the malfunction of the air conditioner, the air was not circulated and felt very stuffy. The old room smell was getting stronger since there was no air conditioning.

Great customer service, very comfortable room excellent location. I stayed there for 5 nights. The subway is at 5 minutes walk and main central station (Hautbanhauf) is -2 minutes walk. But the city centre is just 20 minutes walk as well. I was able to walk everywhere without any issues. The best part was that Oktoberfest location is also just 5 minute walk!!

Excellent staff service at the reception. Breakfast was great a lot of choices of food. Location is at the city centre easy to find with local amenities and shops around the area. Transport is very accessible.

We stayed in Munich for 2 nights to visit the Christmas markets. This hotel was clean, reasonably priced and less then 15min walk in to the center of Munich (there were multiple buses, trams and trains available if needed). The hotel staff were kind enough to check us in early as we had arrived on an early flight which was amazing and although we didn't require any assistance the members of staff we did meet were all vw3ry friendly and accommodating. Id definitely stay here again 🙌 there were takeaways and shops near by so you can be pretty self sufficient.

We stayed here 2 nights, from June 12 to 14 .This hotel is perfectly located just steps from Munich Central Station, with an overall modern look and concept. All 4 of us(two adults, two teenagers) checked in after 11pm; the front desk looked tired, but so were we. There are two elevators leading to the rooms and both are fit enough for more than 4 people. We had two rooms right next to each other: Room 445(two twin beds), and Room 447(one double bed). Both rooms were spacious and clean, and beds were comfortable. WI-FI connection was great. Bathroom was huge given European standards, water temperature was perfect for both hot and cold fans. AC temperature was perfect. We had a peaceful sleep and the morning after we went downstairs for a magnificent breakfast: water, coffee, tea, juices, hot chocolate, pancakes, scrambled eggs, croissants, assorted cheese, assorted bread, fruits, are only about a third part of the breakfast items. Pretty close to dining places(walking distance) but somewhat far from historical places, check-out was a breeze, would stay here again