Guest User
October 23, 2023
This is a very unprofessionally run hotel. Avoid them. Here's my experience. 1. I booked during Dussehra period and they had jacked up the price by 400%. That was not even the worst part. 2. The front office is run on pen and paper and they have no clue on who booked from which hotel booking app. They scribble names on a ledger 3. In my 2 days of stay, I saw 2 families returning as their rooms were allotted to someone else. There's no guarantee your room will be available for you. 4. I had informed prior that I will check-in few hours late, but the room wasn't cleaned and ready 5. While checking in, they gave a shocker saying my room will not have a bathroom and I have to use the common one. The reason given was I booked Classic room which doesn't come with bathroom attached. I booked on Cleartrip, which doesn't have any Classic room option. Remember, I already had paid 400% more than their usual pricing. I had to argue for 30 mins to get a bathroom attached room. 6. The next surprise came in the night when I asked for the AC remote. The night shift guy at the reception demanded Rs.500 extra for AC claiming my package doesn't include AC! Another half an argument followed. They also switched off AC main couple of hours after midnight. 7. I had to go to the reception to get bath towels. They were super dirty too. 8. There's no room service. They won't even bring water unless you ask for it 9. The bed was very uncomfortable with the springs poking your body 10. The place is not in the city centre and if you don't have a vehicle, it will cost you money on cabs. The lady at the reception wanted me to book directly the next time, possibly to avoid negative reviews. She also mentioned they have 3 properties in Mysore, so be aware of you are booking another OYO property from Mysore.