The Banyan Retreat

We had a team outing during the weekend of 27-29 September 2024. We booked around 70 rooms for all team members. Resort is old and lots of construction work is going around. We were allocated PILKHAN1 and PILKHAN2, Rooms were spacious but the big turndown was the sewage smell in the bathrooms for both the rooms. When the complaint was raised they put a diffuser to eliminate odour but that was unsuccessful. Food was tasteless and needs lots of improvement. Though the employees present there were doing everything in their power to improve services but seems the owners has put this resort in a self drive mode with no or little attention to the huge improvement that this place is looking for. For future I would avoid this resort.

It was bful stay and staff was really helpful, and food was amazing. Initially checkin was bit difficult bcz there was some confusion with rooms but their desk staff was helpful and made all possible arrangements,bdhddkdnndjdjdjndndnmsns

Worst hotel. My child went with school trip.. AC was not working. Coacroach in salad and flies everywhere in cafeteria... Pathetic service. Service was delayed. Whenever my child asked for water bottle. They got bottles after 1hr and that too were open bottles ..

Property is not at all guest friendly. The staff runs their own agenda and is not at all happy & sensitive to serve customers. Being a diabetic , I was denied breakfast for being 10 minutes late while the spread was still on the table. I was even denied Ala Carte breakfast on payment. Had to go out to have my breakfast. Avoid and if not then follow what the staff demands and desire.