Guest User
April 12, 2024
I've visited Margarita House five times now, each time travelling for work in Ngong. The staff are wonderful; Gladys, Natasha and the rest of the team are all lovely people and will go out of their way to make sure your stay is a good one. The rooms are quite basic, but spacious. The rooms with a balcony in the main building, looking over the main courtyard, are the best. There is a small pool and gym, and the gardens are relaxing. If you're interested in wildlife, you'll see visiting birds and monkeys. WiFi is about the best you'll get in Kenya, and when it went 'down' one time in all my travels, the team quickly made sure a 3G/4G router was available to reconnect us. I once travelled during a period of uncertainty (elections) and the 24/7 security made me feel very safe. The hotel can be contacted directly to organise transport from the airport (which typically takes 45 minutes). I strongly advise this option if you haven't visited Nairobi before; they will wait patiently for you even if your flight is delayed. Food choice was reasonable, as were portion sizes - and you can choose to eat at the pool, in the restaurant or even in your room. I'd like to see more dessert options! The welcome drink on arrival is always gratefully received after a long flight. I've stayed in the 5* hotels near the airport before, but I prefer being in Karen, in the quiet, with excellent customer service and chilled (Kenyan!) vibe. I may not be back in Kenya for a long while, so best wishes to all the wonderful team who have looked after me over the last two years - Stefan.