Explore Other Travelers Reviews of Paradise Hotels

DoubleTree by Hilton Las Vegas Airport
4/599 Reviews
This place has the RUDEST employees. I’ll start w/Carlos. Does not smile, didn’t care that we ordered a microwave a day prior to getting here for my daughters medication. We spoke to Lia, she assured us of microwave on arrival and none. We called Carlos from room and he said $25 per day! He couldn’t have cared less about the fact that we were promised one at NO CHARGE. Then we request late checkout, (Lia) 4:15. An employee knocks on door at 9:30 to tell us we need to be out by 10 or 11:00 am. Her sheet said 4:15! ( we were always going to leave by noon)! The place is dirty and only two VERY SLOW elevators. ( Only one is operable, this morning)15 minute wait for elevator. )The rooms smell like smoke and close to freeway so you can hear traffic all night. We were only staying one night as we’re headed to Phoenix from Reno. Would not suggest this place , stay somewhere else. This is owned by Hilton, never again…Back to Marriotts from now on. Proceed with caution! Kristy O. Scottsdale , AZ

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