Peguera Hotels with Airport pickup service

We arrived at this hotel and first impressions of the foyer were great. We were given a glass of cava and told we had been upgraded. We were helped with our luggage to our room, which was down a flight of stairs that my husband struggled with. This was potentially going to be a problem every time we left the room (no lift to this part of the hotel). Upon entering the room our initial feelings were that is was very small. There was a sea view from a small window, no patio doors. We unpacked and both agreed that the space, the fact that there was no kettle or even a mirror did not represent 5*. The more we tried to place our toiletries and other possessions around the room, the more we knew this wasn’t going to work. The air con was on full and we feel this was masking the smell. The room was musty and damp. Regardless, we tried to make the most of things and proceeded to get ready for dinner. Because my husband had showered and the bathroom was steamed up, I had nowhere to apply my make up. Dinner was a solemn affair because we were both stressed and disappointed that we had paid a fortune for a room that was worse than any other room we had ever stayed in. We asked at reception whether we could move to the deluxe room we had paid for and we were treated by the guy on reception as though we were being a nuisance and he even sighed! He said we would have to return to reception in the morning to ask then. We returned, reluctantly, retired to bed after a long day travelling only to find the smell of the room was now even more noticeable and the bedding was cold and damp! It then got worse. There seemed to be no insulation because the restaurant adjoining our room was very noisy and we could literally hear every word that people were saying. There was also a toilet for this restaurant outside our door and again the noise of the flushing chain, the water system, meant we couldn’t sleep. This room,number 20, should not be given to guests. So, after breakfast we found ourselves at reception once again. We were told that we could change rooms but that we had to wait until it had been serviced as there were still people in the room. A morning of repacking and hanging around until the room was ready. Not the best way to start a holiday. Still no apology or explanation why we had been given a room of a lower standard than we had paid for. At lunchtime we were finally in room 243 on the second floor. Much more spacious (which is why I’d chosen it in the first place), spotlessly clean, superb bathroom, tea making facilities, lots of storage and light and airy. The double glazed patio doors kept out every sound on the street and we didn’t once hear any noise from neighbouring rooms. Bliss. The only thing I would say was that I couldn’t hang midi or maxi dresses in the wardrobe as the hanging space wasn’t long enough. So, for the rest of my review: We stayed on half board basis. The food was excellent. The quality and the range of choices. Someti

Our last night here and we will be sad to leave. Our room was one of a couple that don't have a balcony as it was fully booked. However this did not spoil our stay as we spent most of the time by the pool. Room was spotless and cleaned every day if we wanted it to be. The choices at breakfast and dinner have been really good. Fran the restaurant head waiter is so friendly and helpful. The receptionist was so helpful when we booked in but we have to mention the barman, (Mouris not sure of the spelling) he is such a lovely helpful person. The hotel is postioned on a slight hill but only a 2-3 min walk to the bars, restaurants and beach. This hotel is definitely worth a visit.

I’m just back from the hotel and I really enjoyed my stay there. Firstly, the staff are fantastic. All are friendly and helpful. The common areas of the hotel are lovely - spotless and beautifully designed. I would suggest a couple of areas for further improvement. I had a basic room. It was a good size and the bed was incredibly comfortable The room did seem need a bit of refurbishment to bring it up to the standard of the communal areas. The Balcony door is quite old for example. The bathroom toiletries were a bit basic too - unattractive squeezy bottle with thick green liquid. They didn’t feel very luxurious to use. Secondly, the loungers on the gorgeous roof terrace were a bit uncomfortable. There’s a bar that sticks into your back. I offer these suggestions in the context that I think this is a super hotel. Breakfast was fantastic. Massive choice and lovely to have eggs made to order. Thank you to all at the hotel - I hope to return!

With a stay at Valentin Grand Park Suite Hotel in Calvia (Peguera), you'll be within a 15-minute drive of Port of Palma de Mallorca and Palma Nova Beach. This hotel is 8.9 mi (14.3 km) from Puerto Portals Marina and 11.2 mi (18 km) from Cala Mayor Beach.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at the hotel's café, which features a bar/lounge. Dining is also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 poolside bars. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 272 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Great family business. I really like smaller places in top locations where You are Someone- Guest! Big commercial hotels are like many making fabrics where food is so bad and You are no one! Here Food was like from Michelin star restaurant with friendly chats and peaceful atmosphere. Amazing! Room is super clean and has everything what You will need in long or short stay. I was there 6 nights and i could do way more in the same spot because there is everything next to You; beach is just next to, so many shops: different cousins (if You will have enough of hotel restaurant - but I don’t believe that!), bus stop is 5 min walk. Staff - impressed in terms of how many languages they speak! And how friendly they are:) All together from me 10/10! Highly recommend I’ll be back for sure.

We spent a week here and couldn't have been happier with our accommodation. The hotel is spotlessly clean, with a lovely housekeeping staff. The accommodation is quite basic but very comfortable and pleasant. Juan is a wonderful host, very helpful and most welcoming. The breakfast in the Hawaii bistro attached to the hotel was delicious and plentiful, and the two girls who served us each morning were so friendly and helpful. It is perfectly located to sit and watch the world go by and is always busy with a lovely atmosphere. It is no surprise that this family run establishment is so popular. The location is perfect too, across the road from the beach and the bus stop to the airport, Palma or Santa Ponsa. There is a large selection of bars and really nice restaurants within a five minute walk of the hotel. I would have no hesitation returning to Hotel Creta or recommending it to others.