Sunboy12
June 25, 2024
Ok so this place was lovely when the old couple had it , but sadly new owners don't care , sheets not changed for entire stay , mould on bathroom ceiling with paint peeling , bathroom door rotting swelled at bottom , kettle won't switch off had to use a towel to pick it up, handy man room was next to ours constant smell of cigarette smoke, no water pressure rusty fridge doesn't cool properly,one cup, two knives and one fork , no cooking utensils, pool murkey it's endless , TUI need to be taken to task over this customer service won't do anything to help.only fob off, these problems were present before we booked our stay ,they know its sub standard but continue to send paying customers, I think a group claim with Irwin Mitchell's solicitors is a good shout and have exchanged emails with other disgruntled customers , I for one will be boycotting TUI for the foreseeable future .SHAME ON TUI filthy place with rude staff with potential for legionella from faulty AC units this place is DANGEROUS be warned do NOT use at any costs