I loved the view. My room was at the 10th floor and I could pretty much see everything. The room was neat and tidy, the front office was nice. However, for this to be an honest review, I can't really say that it's the best. First, the parking lot is a lot to deal with - it's so small and there's not a lot of space (the basement wasn't available at that moment). Then, there are these cracks on the walls of the room, which for some reasons bothered me more than it should've. Lastly, I would love for the hotel to have more facilities, such as a gym (they only have a swimming pool at the moment), and for the staffs to always have their masks on (mine didn't). Overall, it was a pleasant stay.
I have never award a low rate for such hotel, but my recent stay in this facility prompt me to do so. I have been staying regularly here for many years, my last review was from 2013 and been staying here regularly for business, ignoring the fact that the complaints I have written was never been addressed. The facilities are nice with ample amenities. Location is strategic especially for business purpose. Breakfast are nice with ample selection of dishes. Especially enjoyable are the coffee machine, serving for fresh coffee(s) cappuccino(s) alike. However, the check out process is now demeaning. A person called with reminder of check out time with no courtesy, even shut the phone down while I was talking. It was 13.30. Less than 5 minutes later, when I opened my room, with all my luggage ready, to my surprise, I found a person have already stand by in front of my door, asking whether I was checking out or not. I have to express this as a feeling that the hotel was “kicking me out”. At 13.40 at the front desk, I have expressed my complaints to the officers, and no one offering any apologize. Sadly. This hotel was once proud of being the hotel, where the President was staying when in Pekanbaru. We understand that a simple guest should not be treated like the Leader of a country. But to handle a simple check-out without courtesy, that they forgot what a hospitality is
The hotel room was spacious....but old. The flooring was uneven & scary for an elderly like me. The hotel seems dull without a spa & far from nearby shops. Breakfast spread was good but mundane for four consecutive nights that we stayed there......perhqps changes should be made to the menu daily, though it was delicious!
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Excellent
233 reviews
4.3/5
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FAQs about Simpang Empat hotels
What are the best hotels in Simpang Empat?
Whether you're planning a business trip or a vacation, Simpang Empat has many top-rated hotels to choose from. KHAS Pekanbaru Hotel is a highly recommended option.
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The average price for hotels in Simpang Empat is US$74 on weekdays, and US$74 on weekends (Friday-Saturday).
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Getting to your accommodation in Simpang Empat is easy with hotels that offer airport shuttle services. KHAS Pekanbaru Hotel provides airport shuttle services.
Which hotels in Simpang Empat have pools?
KHAS Pekanbaru Hotel is a popular hotel offering a swimming pool. Book your stay to enjoy the pool and make your trip more enjoyable.
Which hotels in Simpang Empat have the best breakfast?
Begin your day with a tasty and satisfying breakfast! KHAS Pekanbaru Hotel provides the best breakfast to start your day.