Guest User
June 30, 2023
A brief synopsis of my stay at the Franklin room 305. Beautiful day, 25-30 degree weather in st.johns. Booked through air bnb, my parents booked the room around the corner as well, 301. Opened up the door at 5pm to check in to smeltering heat. The rooms are using heatpumps that have an AC function. The AC in our room didn't work, making the room unbearably hot. 26 on the thermostat with nothing to do about it. I called the number associated to the booking and was told somebody would take a look. If they came while we were out, look is all they did, because nothing got fixed. I popped open the front of the heatpump and the filters were completely clogged. If I had to guess they were never cleaned. I cleaned them, got a little air flow, and then the heat pump died altogether. Upon waking to hellish temperatures at 7am, I left the room to get some air, to find a pigeon in the stairwell. I've never left a bad review in my life and I don't enjoy typing this, but just a heads up to anyone travelling this summer that's looking for a cool and comfortable room, this ain't it.