Tanah Rata Hotels with Airport pickup service

Location is nearby a lot of restaurants and shops. But away from noises. During our stay, there was a festival at a nearby church, so there was a little bit of noise but we were informed about it beforehand. Not much view for the garden room. It is an old building, thus some parts of the fixtures are worn out mainly in the bathroom area. There was no smell, so plus point. As for facilities, there are gym, mini indoor playground, garden, library, lounge, and restaurants. The library was only filled with Chinese books. The garden could be maintained better. The check in and check out process were smooth. When we entered the room, we couldn’t find how to turn on the fan. We called the reception and was told the switch is inside the cabinet (quite high up). Later on, we realised that the mattress and sheets were slippery (when you lie down, you will easily slip down). We informed the reception about it, but they said that that is how the bed is made (3 layers of thin sheets with a blanket) and unfortunately there’s no thick duvet or comforter to cover the slippery mattress. Then we told the housekeeper about it, and he kindly told us that he will provide a mattress sheet. The housekeeper attended to us swiftly and helped to assemble the beddings for us. Very very helpful housekeeper.

Service:- I rode in from the rain ＞ asked for early check-in ＞ Receptionist called me a 115pm to let me know room was ready. Managed to keep my stuff with bellboy whilst I went out to find breakfast and wait for room check-in Bellboy helped bring my stuff to the room. 200RM deposit was returned to me in denominations of 50, when I had used 2 x 100RM notes ＞ I requested for this back and receptionist had to get manager approval before returning 2 x 100RM to me. Can borrow umbrella from lobby if it's raining. Facilties: Bathtub is kids size, not adult size. no massage services. Carpark ＞ no motorbike parking lots. Parking: I ended up parking my Ducati Diavel Carbon, FBL 747S, in basement carpark cos security guard did not let me park outside lobby. (Even though Ducati Club Singapore managed to park there in May 2024 as well as open carpark lots below) However later in the day, Ducati Multistrada V4 Pikes Peak, FBG 38G, was allowed to park there. Security guard said rider is from Kings Motorcycle Club ＞ I told security guard that Kings MC only rides harleys. Security guard then says rider is VIP, and his boss approved the parking. I questioned the receptionist ＞ they referred me to security ＞ I told receptionist what security said and receptionist could not do anything. The rider left the next morning; I was having breakfast at the outdoor seating, could hear him start the bike, let the bike warm up, before riding off. (so ”noise” is not a valid reason for not parking there) I came back to my motorbike to find it covered in dust and fluff, cos it was 7m away from the laundromat (I parked here cos there was another motorbike here and there are no motorbike lots in the basement carpark) The whole reason for parking somewhere visible and in line of sight of Security, is for the security of the motorycycle. (There is a notice in the basement carpark that states parking at carpark is responsibility of owner, not the premises) Breakfast: good spread and variety.

Such a big room for a very reasonable price. Room cleanliness can be improved as there are some marks on the wall and stains on sofa, bedsheet & and door mat towel. Breakfast spread was superb and tasty 🫶🏽 Location is great, peaceful, near to shops but can be confusing for first timer. It is located in a “dead” mall and the lobby is at the 3rd floor. Quite weird for a 4 stars & well known hotel. Parking in the basement is free. Staffs were very attentive and helpful. Check in and check out process was smooth. They asked for rm100 deposit but will be refunded after check out. Will repeat definitely ❤️

Wonderful hospitality. Met Mr. Bala. Kind compassionate elderly man. Treated us with special masala tea for my wife and I, and hot milo for my children - at no additional charge. Beautiful view and environment. Excellent food. We enjoyed breakfast, and the candle light dinner. We had to split a spaghetti meal for my two small kids. But the the ”split” meal came as if they were 2 individual meals - the portion was considerably large. Compassionate people. They are not particularly calculative about this. In fact they are very generous and accommodating. The place may seem eerie, the 2-storey chalet a little run down with little sound proofing - you can hear next door conversations. Besides that, this place is so quite, you will notice the buzz in your ears are so loud, it is surreal. Unlike smokehouse hotel and restaurant in tanah rata, Bala's is a wonderful and lasting memory.

We were staying 4 nights at Gerald's. The accomodation is in a very good condition and very clean and offers enough space if you need to work remote. The staff is extremely friendly and well informed about hiking trails, restaurants and everything you need to know. The common kitchen is basically equipped, enough to prepare snacks, sandwiches, etc. During our stay we had one minor issue with the shower. For us it was a bit tricky and it took a while to get hot water. Besides everything was great and I can strictly recommend to stay at Gerald's.

Everything is perfect except for the size of the room. It’s too small for its price. I love the interior. It provides Netflix but sometimes internet connection was problematic too. Staff were great. They’re efficient and friendly. Delicious food for all breakfast lunch and dinner

So far all good for the price we paid but there is some things might be improved which is there is non receptionist for 24 hours and if emergency case we can’t find them. Our check in was self check in and the key was just on the table with our names only so it is like not secure at all overall okayy so far nothing much to tell. Thank you Mr David.