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Shatore Nishioi Guest Reviews
4.4/5
Very Good
7 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
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Positive reviews(6)
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Negative reviews(1)
Yuliana
Shatore Nishioi 201
Checked in Nov 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Staying at Shatore Nishioi Apartment was a wonderful experience! The apartment offers the unique charm of living in a traditional Japanese-style home, which made my stay feel very authentic. The place was impeccably clean and well-maintained. Its location is fantastic—just a short walk to Nishioi Station, with a supermarket and a Family Mart conveniently nearby. The check-in and check-out process was incredibly smooth and hassle-free. Highly recommended for anyone looking for a cozy and convenient place to stay in Tokyo!
Guest User
Shatore Nishioi 402
Checked in Nov 2024
Travel with friends
1 Reviews
0.5/5
Posted on Dec 26, 2024
Thanks again to the customer service of Ctrip platform for their communication and help.
Briefly describe the situation of the hotel:
First of all, we booked it because of the self-service check-in and geographical location. However, on the day of check-in, we found:
1. Hygiene problem: the light at the door was on and the heater was on, there were used towels on the hair in the room, on the floor and in the washing machine, and there were no indoor slippers or bathroom slippers.
2. Hotel customer service problem: After discovering the hygiene situation, we called and contacted the customer service as soon as possible, and got the final result of the refund of the cleaning fee. Then we asked how and when to refund the cleaning fee, and asked me to contact the Ctrip platform, but the platform is currently unavailable.
3. I encountered a hotel check-in problem in a foreign country, but I am very grateful for the assistance and communication of the Ctrip platform and customer service. I would like to thank them here!
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Lee
Shatore Nishioi 302
Checked in Oct 2024
Travel with friends
1 Reviews
3.7/5
Posted on Dec 1, 2024
The password problem has affected the guests next to me (he said it has happened many times and he doesn’t know what to do). I hope the host can make it simpler and clearer. Please remember that there are 2 URLs to enter before you can get the password~ Don't be like me, who stood outside the door for more than an hour, calling to no avail, waiting for customer service's response but not immediately, and I was scared to death.
It was very difficult for me to move on the basket, and the steps were relatively high.
Nearby is Nishi-Okawa Station, and the rhythm is not strong, so keep quiet. In addition, there are civilian canteens (delicious and cheap) and convenience stores that close until 22:00. It’s a blessing for me to come back at night~
Overall it's good, but the facilities need to be improved. Thank you_(:_‖∠)_
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Anonymous User
Shatore Nishioi 302
Checked in Oct 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Dec 8, 2024
It was nice because it was bigger than similarly priced hotels. Four people stayed for two nights, and it was comfortable because there was a living room in two rooms.
The living room was really big, so all four people could open their suitcases.
It's less than a 5-minute walk to the subway.
There's a 24-hour mart, McDonald's, and a convenience store near the station.
I was a little worried about cleanliness after reading the Airbnb reviews, but it was cleaner than I was worried about.
A microwave, shampoo, conditioner, and body wash are all provided.
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kusumarn
Shatore Nishioi 302
Checked in Oct 2024
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
The room is very clean. The location is good, not far from the BTS.
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이종민
Shatore Nishioi 402
Checked in Nov 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Dec 8, 2024
The best part is the location. It's 2 minutes from Nishi-Oi Station, which is also 3 subway stops from Tokyo Station.
There are also a supermarket, 3 convenience stores, and McDonald's nearby, and it doesn't seem dangerous because it's on a main road.
The facilities are old, but they're relatively clean, and each of the 2 rooms has a queen-sized bed, so it's spacious. The living room is also spacious enough for a 4-person table, so it's useful.
The amenities include shampoo, conditioner, body wash, and soap, and the home appliances include a TV, microwave, coffee pot, hair dryer, and washing machine, so it was convenient!
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정찬형
Shatore Nishioi 402
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
It was good that it was in a good location to return to the accommodation no matter where I was touring, such as Shinjuku, Shibuya, Asakusa, Ginza, and Tokyo Tower. The facilities were good and it was a very comfortable accommodation for 3 days. I think I will visit again next time.